You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Candidates must be eligible for Reliability Status Clearance, which requires that they have lived and worked in Canada for the past 5 consecutive years.

About the Role

Digital, Data and Analytics is one of the key pillars of Sun Life's Client for Life Strategy. Leveraging innovative digital capabilities powered by data, insights, and intelligence, we aim to inspire and energize our clients and sales professionals to believe “Life’s brighter under the Sun”.

We are looking for a motivated thought leader who will perform the role of Scrum Master for our Cloud Data Enablement Platform. The Cloud Enablement Platform is being designed to be the supplier of the Products that will empower the remainder of Data and Analytics (D&A) to build better technology patterns and base products for our Consumers to use.

What will you do?

This role will be part of a dedicated Agile team and will be accountable for implementing the team goals through a highly dynamic, fast-paced solution development process. The Scrum Master helps build high-performing teams by providing support with product delivery utilizing a deep understanding of Agile principles and team dynamics. The Scrum Master teaches the team Agile practices, facilitates Scrum ceremonies, and shields the team from external distractions. The Scrum Master brings the Product Owner and the teams together and helps them understand each other’s roles and key objectives. This individual is also a personal coach for team members and an innovator who constantly seeks continuous improvement.

What you will do?

• Monitor Scrum processes and support Product Owner on release planning and backlog management
• Facilitate agile ceremonies including sprint planning, sprint review, retrospectives, and daily standup
• Identify, manage, and help mitigate issues and risks, with particular emphasis on timely removal of impediments for the team and/or directing obstacles to appropriate owners for quick resolution
• Ensure that proper documentation (i.e. program vision statement, program backlog, program roadmap, release plan, sprint backlog, and increments) is prioritized and added to the team’s backlog of work
• Support compliance with Sun Life policies and procedures for delivery and implementation
• Build high performing teams who produce successful deliverables and work effectively via individual and team coaching
• Strengthen the team’s understanding of Agile / Scrum principles and ensure application of these practices
• Ensure the team’s actions are aligned with the project goals and vision
• Bring transparency to Business, IT, and Operations organizations about the team’s progress and Agile processes
• Identify trade-offs between short and long-term benefits to drive shared vision between the team and Product Owner
• Foster a continuous learning environment, helping teams adapt to changing circumstances

What will you need to succeed?

• 3+ years of experience in agile delivery / transformation / training / coaching
• 5+ years of IT project management experience
• Familiarity working in Agile and Scrum environments
• Certified Scrum Practitioner (CSP) or Certified Scrum Coach (CSC) ideal
• Experience in Agile principles and managing teams/dynamics
• Experience in facilitating Agile ceremonies, tracking team level metrics and removing blockers
• Strong communication skills, ability to share information promptly and clearly
• Strong team leader able to assess team spirit, facilitate positive team dynamics, and drive necessary actions to improve
• Excellent problem-solving, organizational, and analytical skills
• Ability to coach and mentor multiple roles on a Scrum team; skilled in building relationships and navigating through organizations
• Brings a high-energy and passionate outlook to the job and can influence those
  around them
• Able to build a sense of trust and rapport that creates a comfortable & effective workplace
• Understanding the Software Development Life Cycle (SDLC)

Preferred Skills:

• Delivery or software development background a plus
• Experience coaching development teams is a plus
• Assertive, with the confidence to be voice of authority
• Well versed in navigating complex organizational structures and the capability to develop productive working relations with internal stakeholders across the region and globally

What’s in it for you:

• Great Place to Work® Certified in Canada and the US - 2022
• Great Place to Work® award for Best Workplaces for #HybridWork
• 2022 Named “Best Places to Work” by Glassdoor - 2021
• Canada Award for Excellence for Mental Health at Work
• 2021 Flexible hybrid work model including in-country work-from-home if you prefer.
• Pension, stock and savings programs to help build and enhance your future financial security

#LI-Hybrid #LI-remote

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

Job Category:

Posting End Date: