Primary Locations: Montreal, Quebec

Attendance: Hybrid

National Bank is offering you the opportunity to use your talent on projects that will pave the way for tomorrow's technologies. By joining our IT Delivery Cybercrimes team you’ll be able to learn and thrive in a team of highly qualified IT colleagues. Come put your knowledge to work and contribute to our cultural shift.

The IT Delivery Cybercrimes team is undergoing a significant transformation and we’re currently looking for new players to join in on the fun! We’re looking for passionate people who are ready to work with us to implement strategies related to transforming the ecosystem under our Vice-President.

We’re looking for an Application Analyst to join the filtering team. Your day-to-day work at NB will involve working on a major initiative and providing support in a complex field of expertise.

Would you like to develop your technology and people skills working in an agile and collaborative environment? Do you enjoy all types of analysis?

We’ve got a great opportunity for you! Read on for more information.

In this role, you will:

• Analyze, execute and document requests related to filtering applications, assess the impacts on the existing environment
• Take charge of varied requests and follow up (incidents, problems, support requests, etc.)
• Manage the hygiene of communication tools (email, Teams channels, Jira, etc.)
• Communicate activities to project teams, business lines and other IT teams
• Provide operational support with the help of your colleagues: analyze and qualify requests while eliminating issues
• Participate in the development of processes and support tools
• Ensure good IT hygiene for the application inventory under our sector’s responsibility
• Analyze and qualify application support requests from users and internal and external partners
• Work in conjunction with the teams at the Bank and external service providers to prevent, detect, and resolve application failures

We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer a hybrid (remote and in the office) work model, work schedule arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.

Your profile

• College diploma in a related field and 2 years of relevant experience OR a bachelor’s degree in a related field and 1 year of relevant experience
• Excellent verbal and written communication skills
• Able to manage priorities
• Must be willing to work outside of business hours
• Strong analytical skills, disciplined and detail-oriented
• Strong interpersonal skills and client-focused
• Experience in IT, managing applications in complex ecosystems (changes, maintenance, evolution), an asset
• Knowledge of banking payment processes as well as the associated business and operational processes, an asset
• Knowledge of collaborative working tools: Jira, Confluence, MS Office 365, an asset
• Knowledge of initiative and operations management methodologies: Agile (Scrum, Kanban), ITIL, DevOps, etc.
• Understanding of the delivery cycle/life cycle of incident and problem management, an asset.

Ready to embark on the journey? Submit your application now and seize the opportunity to be a game changer!

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Initiatives promoting community involvement
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

Ready to live your ambitions?

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