Senior Manager, Commercial Services Job at TD Bank
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Department Overview
The Manager Commercial Services (MCS) is responsible for credit and operational risk as well as the Unit’s sales growth. The position reports to the Unit Leader and interfaces with Commercial Credit Risk Management on a frequent basis. The position is accountable for achieving The Quest in addition to delivering a superior customer experience while driving profitable business growth.
Job Description
This position reports to the Unit Leader and interfaces with Commercial Credit Risk Management on a frequent basis. The Manager Commercial Services (MCS) is the face of the Bank in the market that they serve.
- The MCS is responsible for managing a group of Account Managers, overseeing credit and operational risk as well as their team's sales growth.
- The MCS is a trusted advisor who assists Account Managers in structuring and packaging practical and competitive solutions that demonstrate an understanding of clients unique financing, cash management and business support needs. This includes reviewing the due diligence, pricing and terms of credit, and ongoing credit reviews and risk ratings that reflect knowledge of Bank policies and procedures. With respect to business development the MCS continually develops and broadens relationships with existing customers by cross-selling relevant and value added financial products and services.
- It is also a priority to build new relationships through referrals from customers and other sources.
- To enhance their profile and that of the Bank the MCS will also cultivates relationships with a few key external referral sources, and participates in industry and community activities.
Job Requirements
- Undergraduate degree and/or over 7-10 years of relevant experience
- Deep knowledge of industry with expertise on risk and control functions
- Comprehensive knowledge of business and operational functions supported, process management and related processes
- Extraordinary leadership and planning skills to handle teams with functional diversity and complexity and multiple points of internal and external contact
- Dexterous in using productivity tools and end-user software including MS Office suite
- Strong communication skills with a positive approach that can liaise with cross functional teams, colleagues, partners, and employees
- Robust organizational and team management skills with the ability to work in a demanding environment and handle multiple deadlines and changing priorities
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
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