Senior Operations Manager Job at Scotiabank

Scotiabank Toronto, ON

Requisition ID: 178009

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


Reporting to the Director, Procurement Process & Technology, the Senior Manager, leads and oversees a team in Purchase to Pay Procurement Operations in Canada ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.


Accountabilities:


  • Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Supports and contributes to the creation of roadmaps including strategic and tactical initiatives, to enable the vision and achieve Purchase to Pay operational goals and objectives of the department.
  • Defines, prioritizes, business cases, budgets, schedules and deliver initiatives through their team to align with the business strategy and meet the department Purchase to Pay operational needs.
  • Ensures change management plans are socialized, approved, and effective for all campaigns and initiatives.
  • Oversees communications for status reporting of all initiatives, campaigns, and regular compliance monitoring ensuring timely, consistent, delivery, with appropriate insights included.
  • In conjunction with the Director, Procurement Process & Technology, recruits, selects and onboards permanent and contract staff.
  • Manages Purchase to Pay Operations team by setting performance expectations, monitoring performance, providing coaching and feedback including the preparation of performance appraisals, and supporting individual personal development plans.
  • Addresses barriers to achieving amenable and timely resolution to escalated issues
  • Understands how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Creates an environment in which his/her team pursues effective and efficient Purchase to Pay operations in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team


Education and Experience:


  • College Diploma or University Degree in related field
  • 5+ years of project management, business administration, business analysis, data analyst, business process improvement, operations lead experience related to procurement


Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.




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