POSITION TITLE: Server/Bartender

What’s in it for you:

• Subsidized employee accommodation for relocating individuals
• Reduced employee rates at Best Western International Hotels
• Learning programs through Best Western University
• Ability to make a difference through Best Western for a better World

What you will be doing:

• Welcome Guests quickly, efficiently and warmly making the best possible first impression
• Take initiative to add a personalized experience for the guest
• Take ownership of guests’ requests, while ensuring exceptional service
• Other duties as assigned

Additional pay:

• Overtime Pay
• Tips

Benefits:

• Company events
• Discounted or free food
• Flexible schedule
• On-site gym & pool
• On-site parking

Schedule:

• 8-hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• No weekends
• Overtime
• Weekends

POSITION SUMMARY:

• Demonstrate a warm and professional attitude when interacting with all guests and co-workers.
• Arrive for your shift ready to work, and in your full uniform including nametag. Uniforms are the employee’s responsibility to purchase after the 3-month probationary period.
• Be knowledgeable about our dining menus, drink menus and daily features.
• Work efficiently and maintain a clean work environment at all times.
• Be effective in communicating with all other departments in the Restaurant.
• Keep the restaurant clean and tidy, as this is the first thing our guests see when they walk in.
• Ask questions when you are unsure how to do something. If a guest asks you a question you are not sure the answer to, let the guests know you are unsure and you will get back to them.
• Follow our company’s policies and procedures at all times.
• Upsell menu items wherever possible. Be aware of products we are out of and our daily soups and features.
• Complete shift check list during each scheduled shift.
• Responsible for coffee service set up and clean up when required.
• Be accurate and consistent when taking and inputting reservations.
• Provide consistency in our service standards and ensure the quality of our product is being met.
• Work with the front of house team to create the best possible dining experience for our guests.
• Strive to always provide the best service to our guests.
• Function and bar set up, service and clean up.
• Ensure you are checking the reservation book at the beginning, during and end of your shift.
• Deal with any guest complaints in a calm and professional manner. Pass along all complaints to the management team.

Experience:

• Minimum 1-year previous job experience

Work remotely:

• No