Position Summary

The Complex Support Coordinator (CSC) will provide coordination of the intensive supports needed for adults with developmental disabilities who have complex multisystem needs. These adults require a high level of active engagement and ongoing mentoring. The CSC will be responsible to provide a variety of supports including conducting assessments, coordinating the development of complex support plans, establishing linkages to services and coordinating cross-sector support for case resolution with the goal of improving the client’s access to supports and services, using an evidence-based, person-centered approach.

Hours of Work

Permanent Full-time (35 hours per week)

Flexible work hours (early mornings, evenings, and weekends) and work location/environment

Location

• North Bay, ON
• Sturgeon Falls, ON
• Sundridge, ON
• Bracebridge, ON
• Parry Sound, ON
• Timmins, ON
• Site flexible (Northern Ontario) – North Bay, Sturgeon Falls, Sundridge, Bracebridge, Parry Sound, or Timmins, ON (hybrid or primarily remote work may be considered)

Hourly Rate/Salary

Minimum $29.68 to maximum $37.19 per hour; Salary commensurate with education and experience

Closing Date

This posting will remain open until the position has been filled

Qualifications

• Bachelor degree in Social Work
• Registered with the Ontario College of Social Workers and Social Service Workers (OCSWSSW)
• Two (2) years related work experience required
• Experience in the developmental disability sector is preferred
• Knowledge of inter-agency and any other resources available for clients is an asset
• Confident chairing meetings and making presentations
• Strong organization, communication, and problem-solving skills
• Team leadership and case coordination experience
• Exceptional facilitation and collaboration skills
• Excellent time management and organizational skills
• Ability to work independently and as part of a team
• Proficiency in the use of computers and a variety of software packages
• Demonstrated commitment to workplace health and safety, with a willingness to contribute and lead in the culture of safety and prevention of adverse health events for clients and their families/caregivers, colleagues, other community members and yourself
• Demonstrate ability and commitment to maintain confidentiality
• Successful applicants will be required to provide:
  • proof of eligibility to work in Canada
  • a valid Ontario driver’s licence and use of a reliable motor vehicle; insurability on Agency vehicle insurance policy
  • clear Criminal Record Check, including Vulnerable Sector Search
• Preference will be given to bilingual (French/English) candidates

As a condition of employment, successful candidates are required to provide proof of full vaccination against COVID-19. Hands will engage in reasonable workplace accommodation, short of undue hardship, for any successful candidate who has a documented exemption under the Ontario Human Rights Code. Hands’ COVID-19 Vaccination Policy and associated Procedures can be found on our website: https://thefamilyhelpnetwork.ca/wp-content/uploads/2022/02/COVID-19-Vaccination-Policy-and-Procedures-EN-R-10.20.21.pdf

Application Process

Hands TheFamilyHelpNetwork.ca is an equal opportunity employer and we value the importance of diversity, dignity and worth of every individual in the workplace. Hands offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by Hands regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants but only those selected for an interview will be contacted.

Please forward your resume and cover letter, quoting competition #1806-23, to:

Human Resources Department

Hands TheFamilyHelpNetwork.ca

391 Oak Street East

North Bay, Ontario P1B 1A3

resumes@handstfhn.ca