Specialist, National Incident Centre Job at Bell Canada
Req Id: 408453
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.
If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.
Corporate Services is at the centre of the action, providing the support that enables Bell’s industry leadership. Our Corporate Security & Responsibility, Communications, Human Resources, Procurement & Value Creation and Real Estate teams work collaboratively to drive our corporate strategy forward.
Job Description
The Corporate Security & Resiliency team is mandated with establishing, implementing, administering and enforcing Bell Canada’s security policies.
The Bell National Incident Centre (NIC) service is a team of specialists which operates 24 hours a day, 7 days a week in order to contribute to the protection of company employees and assets. The team is the central point for surveillance and reporting for incidents which can affect the company. It also coordinates a response with the manifold responders according to pre-established impact and severity parameters.
Key Responsibilities
The successful candidate will need to maintain a constant communication and coordination with different business units in order to support the following accountabilities:
- Work as the single point of contact for company related incidents and emergencies
- Act as a link and closely collaborate with the Corporate Emergency Coordinators, Investigators and Physical Security Specialists
- Manage and monitor the company’s physical security systems (cameras and access control applications)
- Offer services and support on behalf of other Corporate Security teams outside of regular business hours
- Offer a valued service to our clients
Critical Qualifications
- The ability to serve our clients in a bilingual environment
- Good communication skills, both verbal and written in French and English
- The ability to work in a 24 hours, 7 days a week environment, with alternating shifts in order to respond to business and client needs alone or in team (3x12.5h)
- Great motivation and strong team spirit
- The ability to face stressful, ambiguous or unforeseen situations while identifying and treating priorities first
- Good interpersonal relationship skills allowing cooperation with a varied client base with different levels of competence and technical knowledge
- High level of moral responsibility in terms of professionalism and integrity towards the business
- Excellent general knowledge of information technology systems and ability to work in a highly technological environment
Preferred Qualifications
- Past experience within an emergency management, physical security, telecommunication or access control environment
- A good understanding of telecommunication networks and other general company functions
- Post secondary diploma in emergency management, security services or telecommunications
#Talent #LI-DC1
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Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Verdun
Flexible work profile: Mobile
Application Deadline: 03/03/2023
All team members are expected to reside in Canada and within a reasonable commuting distance from their work location to ensure that they are able to come to the office as required, whether the visit is planned or unplanned.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca.
Created: Canada , QC , Verdun
Bell, one of Canada's Top 100 Employers.
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