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Compensation Range

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Job Summary
Works in partnership with Human Resources and stakeholders to maintain and enhance HR systems, processes, and data. Leads the assessment of HR client needs in an effort to align business initiatives with information technology solutions. Provides expertise in areas of requirements definition; process baselining, analysis and design; configuration, testing, training and documentation; and ongoing support, process optimization to deliver enterprise solutions to the Human Resources department, partners and stakeholders. Works on projects of varying sizes and levels of formality, and with business practitioners in the HR department and across the UBC community. Projects have varying degrees of complexity, influence and impact, and may involve information systems, process re-engineering and automation, 6 Sigma / Lean efficiency initiatives and various reporting and analysis activities.

Organizational Status
Position falls under the Human Resources Information Systems area of Human Resources and reports to the Executive Director, HR Operational Excellence.

Work Performed
Primary duties:

Participates and have meaningful impact in both projects, and operational activities that support and enhance HR service delivery. The portfolio of HR systems and tools include an integrated Workday ERP solution, line-of-business HR applications, and formal as well as ad hoc reporting and analysis tools. In addition, this role is responsible for active participation in business process analysis, re-engineering and optimization (including RPA / robotic process automation), vendor analysis and selection, gap analysis, systems upgrade and sustainment activities.

Gathers and defines user requirements utilizing a structured process to identify HR priorities, develops functional specifications, conducts feasibility and cost benefit studies, documenting development work from start to finish. Prepares functional, system and program specifications.

Ensures solutions are consistent with the overall technical and business architecture of the university, complies with UBC IT and university policy, as well as government compliancy requirements on security, privacy and accessibility.

Analyzes the impact of proposed changes for HR and other UBC departments, and is responsible for coordinating, and sometimes doing, change management activities, including communications and training.

Develops user test cases and validates test results during acceptance testing stages. Typically performs functional testing. Is familiar with evaluation criteria, principles and guidelines for assessing software usability.

Conducts data analysis and data modeling .

Analyzes metrics to ensure client satisfaction.

Prepares project status reports and communicate status to HR and other stakeholders.

Acquires and maintains a working knowledge of the university s technical and business environment.

Understands key technical environments to effectively identify integration, security, scalability and performance requirements.

Builds and maintains good working relationships with project teams, business analysis peers, colleagues, systems staff and client stakeholders.

Keeps abreast of current and future Workday and HR systems and service initiatives, enhancements and upcoming releases in order to determine the direction and goals of UBC’s HR systems ecosystem..

From time-to-time, supports in-house HR systems orientation for new users within Human Resources, distributed users communities (Vancouver and Okanagan).

Secondary duties:

Compiles, analyzes and interprets data. Designs reports and analysis of varying complexity. This may require writing and leveraging query tools from a variety of data sources.

Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems and improve data integrity.

Works across the HR community to identify opportunities for enhanced service delivery, optimization and efficiency through process analysis, benchmarking, re-engineering and automation where appropriate.

Works in collaboration with other Workday ERP stakeholders to identify and resolve HR service related issues, optimize process and user experience, and expand scope of services.

Takes ownership of production issues/fixes, from initial investigation to complete production release.

Performs other related duties as required.

Consequence of Error/Judgement
Errors in design, systems recommendations, interpretation or analysis of information could result in financial loss to the University, inefficient resource allocation, and may affect the accountability of the Human Resources department.

Supervision Received
Works under general supervision of the Executive Director Human Resources, HR Operational Excellence Exercises considerable independent judgement to carry out assigned tasks.

Supervision Given
May, from time to time, oversee and direct work of junior H.R. Analyst

Minimum Qualifications
Undergraduate degree in a relevant discipline. Minimum of five to seven years of related experience, or the equivalent combination of education and experience

Preferred Qualifications

Undergraduate degree in a relevant discipline. Knowledge and training in human resource management systems - Workday HCM preferred. Minimum of five to seven years of related experience or the equivalent combination of education and experience. Human Resources experience preferred. Ability to analyze and interpret data, determine implications, and provide recommendations. Knowledge and experience in 6 sigma, Lean or other process efficiency discipline preferred. Familiarity and experience with robotic process automation (RPA) tools including UI Path preferred. Coordinates information gathering. Reviews trends and compares to expectations. Conducts research to define problems and identify solutions. Ability to think conceptually. (i.e., use creative, conceptual, or inductive reasoning or thought processes to identify patterns in complex data, and identify key or underlying issues in complex situations). Ability to communicate effectively verbally and in writing. Ability to communicate in a clear, attentive, and polite manner. Ability to develop and deliver effective presentations and workshops. Ability to effectively facilitate groups to achieve appropriate outcome. Ability to listen actively and attentively, and obtain clarification as required. Ability to read and comprehend technical material. Ability to prepare complete, concise, and understandable technical documentation. Ability to establish effective relationships with a variety of stakeholders. Ability to extract data, and compile data reports from Human Resource systems. Ability to effectively use job-related design and analysis applications. Ability to create accurate, clear, and comprehensive software documentation. Ability to provide quality service to customers in a courteous, patient manner. Ability to work effectively independently and in a team environment. Applies problem-solving methodologies and tools to diagnose and solve problems. Analyzes multiple alternatives, risks, and benefits for a range of potential solutions. Ability to conduct needs analyses, plan, organize, manage, monitor, complete, and evaluate projects within allocated time and resources. Ability to design and deliver instructional programs and courses. Ability to teach. Ability to train. Ability to use knowledge and experience in defining business requirements. Thorough knowledge of human resource principles and techniques. Specific knowledge in report writing tools and SQL. Strong technical and analytical aptitude. Knowledge of business process improvement/re-engineering. Working knowledge of project management, quality assurance, change management disciplines and best practices, and development methodologies. Demonstrates the willingness, ability and enthusiasm to learn new processes, methodologies and techniques. Proven knowledge and continuous learning of business analysis disciplines and best practices. Actively solicits ideas and opinions from others to efficiently and effectively accomplish targeted and defines business outcomes. Shows respect for differences and diversity, utilizes strengths of team members to achieve optimal performance. Maps full business processes and designs operational process flow. Facilitates group input and drafts proposals. Seeks new challenges. Determines resources, team support and technical needs to enable success.