Water Conservation Officer

Home to vast parkland and attractions including Grouse Mountain, Lynn Canyon and Capilano Suspension Bridge, the District of North Vancouver is inspired by nature, and enriched by people. Designated one of BC’s Top Employers for 5 years, the District offers exciting professional development opportunities and a competitive total compensation package including a nine day fortnight and remote work options. This is an exciting time to join the District, as we embark on a range of initiatives to transform digital service delivery, customer experience, and our approach to climate action. Known for being a flexible, family-friendly employer with an inclusive workplace culture, the District of North Vancouver offers an exceptional workplace culture. If you are civic-minded and interested in making an impact on people and businesses on the beautiful North Shore, consider working for the District of North Vancouver.

The District of North Vancouver has 2 temporary full-time position available for a Water Conservation Officer 1) from May 23 to October 20, 2023 and 2) from July 5 to August 25, 2023 with the Utilities department. The positions involve public contact and routine manual work carried out in support of the District’s water conservation program. Work duties include patrolling the District by vehicle or on foot to monitor for indications of illegal watering. The successful incumbents will investigate complaints, educate residents with regard to watering restrictions, issue warnings, complete inspections, coordinate with a partner Water Conservation Officer, and liaise with municipal staff. Work is performed under general supervision with considerable independent judgement and action exercised within established guidelines.

The successful applicants will have exceptional customer service and dispute resolution skills with the ability to deal with members of the public effectively while providing information and education on watering use and restrictions. Your ability to accurately complete work related documentation is accompanied by your ability to monitor and identify situations of non-compliance with watering restrictions and ability to follow-up on repeat violations. Further, you are proficient with MS Office applications, Word and Excel and are able to prepare internal records and detailed reports and perform research.

Requirements for this position include completion of Grade 12 and some related experience, or an equivalent combination of training and experience. A valid BC Class 5 Driver’s License is also required.

The pay rate for this unionized position is $29.40 (2021 rates) per hour based on a 40 hour work week, and hours may be any five (5) days of seven (7) days per week with two (2) consecutive days off. The daily eight (8) hours will be worked between the hours of 7:00 a.m. to 3:30 p.m., 3:00 p.m. to 11:30 p.m. and 4:30 a.m. to 12:00 p.m.

If you are interested in this position, have a passion to serve people and the community and a demonstrated commitment to supporting a healthy and safe workplace, we would like to hear from you. Please apply on-line with your cover letter and resume at https://careers.dnv.org by April 28, 2023 to be considered for this competition.

We respectfully acknowledge the Coast Salish peoples, specifically the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh Úxwumixw (Squamish), and səlilwətaɬ (Tsleil-Waututh), on whose ancestral lands the District of North Vancouver is located.

We thank you for your interest in employment with the District of North Vancouver and advise that only those shortlisted for an interview will be contacted.