Accident Benefits Claims Adjuster Job at Salus Mutual Insurance Company

Salus Mutual Insurance Company London, ON

Now Hiring– Accident Benefits Claims Adjuster

Salus Mutual has an exciting opportunity for an enthusiastic, detail-orientated
ACCIDENT BENEFITS CLAIMS ADJUSTER to join our growing team!

We pride ourselves in providing exceptional customer service to our policyholders when they need it most - during their claims experience. Reporting to the Claims Manager, as the Accident Benefits Claims Adjuster you will primarily be responsible for the investigation of accident benefits claims and ensuring compliance with the Statutory Accident Benefits Schedule and FSRA Guidelines. You will also be responsible to meet with insureds, explain coverages, ensure all required documents are completed, and negotiate settlements.

Position Requirements:

  • Professional interpersonal and communication skills, both verbal and written
  • Knowledge of the Ontario Statutory Accident Benefits Schedule
  • Experience with Health Claims for Auto Insurance (HCAI) System
  • Ability to multi-task and balance priorities while meeting the needs of multiple claimants
  • Sound judgement in decision making and problem solving
  • Minimum of 5 years of related experience
  • Valid Driver’s License and own transportation
  • Proficient in Microsoft Office
  • Post-Secondary education

Personal Attributes:

  • Maintain strict confidentiality and a strong work ethic
  • Possess a high level of integrity while being respectful of others
  • A positive attitude and highly organized to manage workflow effectively
  • Ability to embrace new technology and changing processes

Considered Assets:

  • Detailed knowledge of anatomy and medical terms
  • Knowledge of insurance terminology and products
  • Chartered Insurance Professional (CIP) courses
  • File litigation experience

Why work for us:

  • Competitive compensation package which includes base salary, benefits, and a pension plan
  • Flexible, people-oriented working environment
  • Opportunities for ongoing training and development
  • A positive team environment with a focus on health, wellness, and community involvement

Who We Are:

Salus Mutual Insurance Company is an amalgamation between Howard Mutual Insurance Company and West Elgin Mutual Insurance Company two well-established mutual insurance companies. We pride ourselves on professional, friendly customer service provided by employees and agents who understand our policyholder needs and put our customers first.

Interested?

Candidates are asked to submit a resume and cover letter detailing their qualifications and experience by email to Human Resources.

We thank all applicants for their interest and wish to advise that only those candidates selected for an interview will be contacted. Appropriate accommodations will be provided upon request throughout the recruitment and employment process as required under the Accessibility for Ontarians with Disabilities Act (AODA).

For more information about Salus Mutual Insurance Company please visit our website www.salusmutual.ca or follow us on Facebook.

Job Type: Full-time

Salary: $36,145.64-$72,434.79 per year

Benefits:

  • Company events
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Wellness program
  • Work from home

Schedule:

  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • London, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location




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