About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, more than 15,000 credit students choose from 13 bachelor degrees and 38 majors.

Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut'ina and the Iyarhe Nakoda. We are situated on land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is "Mohkinstsis," which we now call the city of Calgary. The city of Calgary is also home to the Métis Nation.

Mount Royal University is committed to removing barriers and fostering the inclusion of voices that have been historically underrepresented or discouraged in our society. In support of our belief that diversity in our faculty and staff enriches the work, learning and research experiences for the entire campus community, we strongly encourage members of the designated groups (women, Indigenous Peoples, persons with disabilities, members of visible minorities, and diverse sexual orientation and gender identities) to apply and self-identify.

About the Department of Residence Services

Residence Services is committed to providing a safe, secure and supportive living learning community. We strive to be inclusive, responsive and respectful of the individual. The environment is designed to enhance and develop both the personal growth and academic success of the student, and their role as a responsible community member.

About the Role

The Administrative Assistant reports directly to the Manager, Residence Services. The Administrative Assistant – Office Support provides support for the Front Desk Administrative Assistant, and the Front Office and Assignments Coordinator. This position offers opportunities for problem solving and creating positive client relations to achieve department goals. The responsibilities of the position are achieved through administrative support, data entry, office staff support and direct customer service to students, guests and the general public. Many of these services are provided in person, by phone, or by other electronic avenues.

This position is a full-time role working 35 hours per week.

Responsibilities

• Administrative support including preparation of correspondence, report compilation, filing, word processing, and scheduling.

• Processing payments by clients and students as directed.

• Assist in the accurate entry of records into the Star Rez system for students, guests, and other needs as required.

• Receives and organizes student and client requests related to their accommodations and ensures that all information has been collected. Ensures these requests are then responded to or directed to the appropriate person.

• Prepare mail-outs as required.

• Assist with the preparation of Residence Services print materials and packages.

• Generates reports from StarRez as needed.

• Assist the Front Office & Assignments Coordinator and the Manager, Residence Services with correspondence, daily tasks and scheduling as required.

• Assist the Front Office & Assignments Coordinator with administrative tasks related to Student and Conference Housing.

• Provide back up in the coordination of facility bookings.

• Assist with special events such as move in and move out days.

• Organize and maintain office filing system according to University standards.

• Actively participate in staff and planning meetings to continue the improvement of department functions and goals.

• Maintain and update Residence Services social media and website information.

• Other duties as assigned.

• Assist the Front Office & Assignments Coordinator and Manager, Residence Services on specifically assigned projects.

  
  

Qualifications

• Candidate must have experience in post secondary education to better understand and relate to student needs, and expectations. Experience in a campus residential environment is an asset.
• Experience in a campus residential environment is an asset
• Additional essential specific skills or special requirements:
• Strong knowledge of Microsoft Office software.
• Customer service experience or training, and cash handling skills
• Office administration experience or training

What We Offer

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.

At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre. (check whether this applies – under 6 month term)

Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, climbing, aquatics, sports and certifications for students, employees and the public.

MRU supports full immunization as the best way to protect yourself and our campus community and strongly recommends vaccination against COVID-19.

Union: MRSA

Position Class: SAD03 - Administrative Services III

Salary: $38,793 - $49,038, per annum / $21.31 - $26.94 per hour

Closing Date: April 23, 2023

A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name], [Requisition Number], [Document Title].pdf (ex. Smith, 999999, CV.pdf).

All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.

Recent Mount Royal graduates who are foreign nationals may be eligible to work on campus. Please refer to the Citizenship and Immigration Canada website under Post-Graduation Employment at http://www.cic.gc.ca/english/study/index.asp.