ADMN O 18R - Navigator Job at BC Public Service
Burnaby, BC V3J 1N3 CA
Campbell River, BC V9W 6Y7 CA
Coquitlam, BC V3K 7B9 CA
Courtenay, BC V9N 8H5 CA
Cranbrook, BC V1C 7G5 CA
Dawson Creek, BC V1G 4X3 CA
Delta, BC V4L 2M1 CA
Duncan, BC V9L 6B1 CA
Fort St John, BC V1J6M7 CA
Kamloops, BC V2H 1B7 CA
Kelowna, BC V1Z 2S9 CA
Langley, BC V3A 8T1 CA
Maple Ridge, BC V4R 2S1 CA
Multiple Locations, BC CA (Primary)
Nanaimo, BC V9T 6L8 CA
Nelson, BC V1L 6K1 CA
New Westminster, BC V3M 6H8 CA
North Vancouver, BC V7P 3M7 CA
Penticton, BC V2A 8X1 CA
Port Coquitlam, BC V3C 4W6 CA
Powell River, BC V8A 5G7 CA
Prince George, BC V2N4P7 CA
Prince Rupert, BC V8J 4M8 CA
Quesnel, BC V2J 6W6 CA
Richmond, BC V7C 4M9 CA
Smithers, BC V0J 2N0 CA
Surrey, BC V4P 1M5 CA
Terrace, BC V8G 1W2 CA
Vancouver, BC V6B 0N8 CA
Vernon, BC V1T 9V2 CA
Victoria, BC V9B 6X2 CA
Williams Lake, BC V2G 5M1 CA
Navigator
Administrative Officer R18
Amendment (Nov 21): The salary has been amended to reflect the 19th BCGEU Main Agreement.
An eligibility list may be established.
Remote work is allowed, this position can work up to full time from their home as per the telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a fulsome list of locations.
On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here.
An opportunity to make a difference to the lives of BC’s children and youth.
The Mental Health Review Board is an independent tribunal established under the Mental Health Act. The Board’s mandate is to conduct review panel hearings for patients admitted by physicians and detained involuntarily in provincial mental health facilities in a manner that is consistent with the principles of fundamental justice and section 7 of the Charter of Rights and Freedoms.
The Navigator is a newly established position supporting the Mental Health Review Board’s new hearing process for children and youth. The Navigator will provide a relationship-based and support-based approach to assisting child and youth in the new hearing process. This approach will require building trust and respect in order to fully assess the applicants’ needs and interests. The Navigator will be a key resource for implementing and communicating the new hearing process as well as monitoring its success, implementing improvements, and coordinating specific training for Board members and staff.
The role of the Navigator requires working with children and youth who are involuntarily detained in a mental health facility or hospital. Sensitivity, cultural humility, understanding of trauma, good judgement, excellent communication skills and tact are essential for this work.
The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
For information about the Indigenous Applicant Advisory Service please visit: Indigenous Applicant Advisory Service - Province of British Columbia (gov.bc.ca).
For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact Andrea.Nash@gov.bc.ca. DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible to assist you.
NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
Job Requirements:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:
- Bachelor’s degree from a recognized institution in a related discipline such as social work, social sciences or business administration or an equivalent combination of five (5) years administrative experience, with a minimum of two (2) years’ current experience in an administrative body or court service
- One (1) year experience providing customer service directly to members of the public who may be in crisis
- Two (2) years experience interpreting and explaining rules, policies, and procedures
- Two (2) years experience managing projects and working collaboratively with stakeholders
- Two (2) years experience managing a diverse and fluctuating caseload and meeting established time frames/deadlines
Preference may be given to the following:
- Applicants who identify as Indigenous (First Nations, Métis or Inuit) with the required combination of education and experience
- Applicants who have experience working with children, youth and individuals from diverse backgrounds
- Applicants with trauma-informed training
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
APPLICATION REQUIREMENTS:
Cover Letter: YES - A cover letter is required as part of your application which summarizes how your education and experience directly correlates to the Navigator position. The content and/or format of your cover letter may be evaluated as part of the assessment process.
Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
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