Posting Title

ADMN O 27R - Business Services Supervisor - CLOSING DATE EXTENDED

Position Classification

Administrative Officer R27

Union

GEU

Location

100 Mile House, BC V0K 2E0 CA
Burns Lake, BC V0J 1E0 CA
Campbell River, BC V9W 6Y7 CA
Castlegar, BC V1N 4P5 CA
Chilliwack, BC V4Z 1A7 CA
Clearwater, BC V0E1N0 CA
Cranbrook, BC V1C 7G5 CA
Dawson Creek, BC V1G 4X3 CA
Fort Nelson, BC V0C 1R0 CA
Fort St James, BC V0J 1P0 CA
Fort St John, BC V1J6M7 CA
Kamloops, BC V2H 1B7 CA
Mackenzie, BC V0J 2C0 CA
Merritt, BC V1K 1B8 CA
Multiple Locations, BC CA (Primary)
Nanaimo, BC V9T 6L8 CA
Nelson, BC V1L 6K1 CA
Penticton, BC V2A 8X1 CA
Port Alberni, BC V9Y 8Y9 CA
Port McNeill, BC V0N 2R0 CA
Powell River, BC V8A 5G7 CA
Prince George, BC V2N4P7 CA
Queen Charlotte, BC V0T 1S0 CA
Quesnel, BC V2J 6W6 CA
Revelstoke, BC V0E 3K0 CA
Smithers, BC V0J 2N0 CA
Squamish, BC V8B 0H3 CA
Surrey, BC V4P 1M5 CA
Terrace, BC V8G 1W2 CA
Vanderhoof, BC V0J 3A0 CA
Vernon, BC V1T 9V2 CA
Victoria, BC V9B 6X2 CA
Williams Lake, BC V2G 5M1 CA

Salary Range

$75,552.53 - $86,175.83 annually

Close Date

11/22/2022

Job Type

Regular Full Time

Temporary End Date

Ministry/Organization

BC Public Service -> Land,Water,ResourceStewardship

Ministry Branch / Division

Client Services/Cross Sector Solutions Division

Job Summary

Amendment November 15, 2022: Closing Date Extended to November 22, 2022

Business Services Supervisor
Administrative Officer R27

• Starting salary for this position will be determined in accordance with the BCGEU Main Agreement and BC Public Service Policies. Please contact the hiring manager with any specific questions.
• This position may be performed in other approved locations within the province of BC. For specific information about a location, applicants must contact the Hiring Manager to confirm if working remotely from that location could be considered. The locations listed above are to assist applicants in searching for this opportunity by their area.
• We offer flexible work arrangements, including the opportunity to volunteer to telework (with conditions) as set out in applicable employer policies.
• The recruitment process for this competition may take place virtually.
• An eligibility list may be established to fill similar full-time and part-time permanent and/or temporary vacancies.

On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here.

A great opportunity to take the next step in your career

FrontCounter BC provides a range of services to the public and to other government agencies involved in utilizing and managing Crown land and natural resources. FrontCounter BC assists clients by coordinating access to tenures, permits, licenses, Crown land sales, and grants for all the natural resource sector agencies. FrontCounter BC is a single window service for businesses and individual citizens seeking information and/or authorizations to utilize Crown natural resources. FrontCounter BC staff help navigate the application process from start to finish.

The Business Services Supervisor leads the Business Services team within the Cross Sector Solutions Division (Permitting/Authorizations and Statutory Decision-Making Team). This position manages and a wide portfolio of systems with the goal of continuous improvement, as well as supports the staff and managers within the FrontCounter BC and Authorizations programs that includes analytics services, systems support, monitoring for organizational performance and oversight and development of polices, standards, procedures and strategies for the delivery of FrontCounter BC operations.

An effective supervisor, you serve as a positive role model for your team, promoting a collaborative and productive work environment and ensuring timely service delivery. You possess excellent interpersonal communication skills and the ability to assist the public with complex and sensitive issues using diplomacy and sound judgment. To be successful in this role, you will have demonstrated experience in leading and motivating staff and contributing to an internal working environment that is conducive to success.

This is your opportunity to build your career and to gain a better understanding of all the public service has to offer, such as competitive employee benefits, amazing learning opportunities and a chance to engage in rewarding work with an award winning employer. The BC Public Service encourages a healthy work/life balance that enables you to take advantage of the community and surrounding area in which you live. For more information, please visit What The BC Public Service Offers You.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For information about the Indigenous Applicant Advisory Service please visit: Indigenous Applicant Advisory Service - Province of British Columbia (gov.bc.ca).

For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact Tracy.Stewart@gov.bc.ca. DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Requirements:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

• Post-secondary degree in Business Administration, Public Administration, Computer Science, or Natural Resources; OR an equivalent combination of education and experience.
  

A minimum one (1) year (preference for 2 or more years) of experience for each of the following:

• Experience working in technical support or customer service delivery programs working directly with a diverse range of clients and stakeholders.
• Experience with application design, software development life cycle and data management.
• Progressive staff management experience, preferably in a union setting.
• Experience analysing business operations and making recommendations.
• Experience working with partners in translating business needs into practical service delivery solutions.

Preference may be given for any of the following:

• Experience resolving conflicts both in the workplace and between stakeholder group representatives.
• Experience in contract development and management, including budget and resources.
• Experience preparing briefing documents, high level reports, and decision papers for review by others.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.

A Criminal Record Check (CRC) will be required.

APPLICATION REQUIREMENTS:

Cover letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application; however, it may not be used for initial shortlisting purposes.

Questionnaire (COMPREHENSIVE): YES - As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.

IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.

Job Category

Administrative Services, Leadership and Management, Natural Resource Sector