Reporting to the Manager of Data & Analytics, the Business Insights Analyst acts as a business partner to a select line of business of the Biopharma & Provider Solutions (“BPS”) organization to ensure teams have advanced analytics and insights that (i) augment their experience and intuition to make sound business decisions and (ii) unlock additional value for both McKesson and its biopharma or provider customers.

With this role, you will be responsible for the development, analysis, and modeling of operational, economic, management, and other organizational data. You will recommend solutions to new and complex problems, partner with business leader to develop innovative strategies, evaluate the potential impact of changes, as well as report on economic forecasts that affect your assigned line of business and its industry. You will transform results/trends into meaningful insights that enable the success of our internal and external customers. You will create and leverage complex models and dashboards from internal and external data sources, in collaboration with our data & analytics (“D&A”) team, to drive an impactful dialogue on hindsight, insight, and foresight. You will also be asked to execute other related analytics activities.

Insights Responsibilities

Leads /owns full lifecycle of data analytics and reporting related to assigned ‘customer groups’

• Focuses on data and information reporting that requires (1) additional analysis or thinking, and/or (2) discussion on insights, gaps, and opportunities
• Identifies, investigates, evaluates new opportunities for business value creation
• Manages complex ad-hoc requests re: the capture and digestion of data/information, navigating BI tools and external data sources to support needs of the customer and the business
• Manages and executes change requests as per internal and customer needs
• Oversee SSRS reports shared with assigned customers
• Identifies, standardizes, and/or automates existing and new reports, scorecards, and processes (where applicable)
• Challenges the way we are doing things to set up teammates and the business for success
• Participates in customer meetings to present insights, as required

Leads analytics related to assigned functional/TA areas of expertise in addition to customer groups

Streamlines processes and trains BPS Team members to augment their capacity to (1) leverage anaytical tools, (2) share best practices in analytics, (3) strengthen communications between complementary or overlapping projects

General Responsibilities

• Identifies and reviews opportunities for continuous improvement with the D&A team; makes recommendations and implements solutions, as required.
• Acts as a McKesson ambassador of corporate values and of data-driven decision-making.
• Develops and maintains internal and external networks to support knowledge gathering and sustainable sharing of best practices in descriptive, predictive, and prescriptive analytics across McKesson Canada.
• Recommends creation and adoption of new tools for advanced analytics in line with customer and business needs.

Education & Working Experience

• University degree in relevant discipline. Master’s degree preferred.
• Minimum 4+ years’ experience and recognized expertise in manufacturer-facing analytics, e.g., generating business value-add via D&A in the healthcare sector.
• Knowledge of Canadian biopharma landscape, Patient Support Programs, Specialty pharmacies, infusion clinics, technology solutions for physicians, and general healthcare industry is a definite asset.

Technical skills

• Experienced in conducting activities with broad application of principles, theories, and concepts in D&A, plus working knowledge of other related fields (data storytelling or visualizations).
• Advanced knowledge of the MS Office products (Excel, Power BI, PowerPoint, Word) and hands-on experience with Power BI and creating visualizations
• DAX measures experience required.
• Experience with deep system data queries using SQL
• Knowledge of Power Automate and Query.
• Experienced in leading projects via influence.
• Analytical. Capable of simplifying unusually complex problems involving multiple dependencies.
• Resilient and resourceful. Works under limited direction to determine and develop approach to solutions. Capable of proactively learning new concepts and software quickly.

Soft Skills

• Excellent partnering skills to play key contributor role within assigned line of business and for its key stakeholders – collaborating with various levels of management, individual contributors, and cross-functional teams.
• Strong communication and presentation skills. Skillful in adequately crafting messages to target audiences. Partners with audience to understand their core needs.
• Ability to challenge the status quo, leveraging tact and strong interpersonal skills.
• Comfortable with developing or coaching business leads on D&A.
• Communicates through the vernacular of 'solution' with an obsession on customer satisfaction.
• Demonstrated ability to contribute to the development of goals and objectives of a line of business with an enterprise-first mindset.
• Self-starter. Determines and pursues courses of action essential in obtaining desired outcomes. Uses judgement within defined policies and practices.
• High sense of urgency with ability to multi-task in a fast-paced, dynamic environment.

Communication: English, French is an asset

Career Level – IC – Professional – P3

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As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

McKesson is an Equal Opportunity employer.

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