The Caseworker provides supervision and support for clients/residents as required by The Salvation Army and funding contract policies and procedures.

Hours:

• Casual/On-Call

The incumbent is responsible for the following range of job duties characteristic, or typical of the job class:

• Monitors the environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as required
• Develops and implements case management of assigned clients/residents; assists clients/residents in establishing goals, monitoring progress, and prepares discharge plan
• Maintains and updates all appropriate documentation (including in-out and incident log books) related to clients/residents and initiates any new documentation; complete all reports required by the funder and The Salvation Army
• Coordinates and facilitates resident programming as required
• Conducts all required shift change procedures prior to and after shift change
• Performs intake and discharge procedures for clients/residents as assigned
• Monitors appropriate behaviour; intervenes in crisis situations, provides emotional support and advocacy as required
• Engages in the development of inter-personal relationships that promote dignity and respect
• Escorts residents in the community when necessary and monitors behaviour
• Liaises with Police, funders, court personnel, community agencies, families, other community service providers and other staff members
• Provides orientation to newly hired staff, volunteers, students
• Performs other duties as assigned

NOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties.

• The successful job applicant will have completed high school, plus a diploma in related field (Human Services, Social Services).

NOTE: An alternative level of education and experience may be acceptable.

Certifications:

• Valid First Aid / CPR
• Food Safe
• WHIMIS

Experience:

• More than three months but less than one year of prior related experience, including, experience with frontline work in a social services setting providing direct client care.

Required Skills/Knowledge:

• Food Safe
• Nonviolent conflict intervention training
• Overdose awareness and prevention / Naloxone training
• Computer use – internet, email, Microsoft Office 365

• Prefer experience in working with marginalized people.

Successful candidates, prior to hiring, may be required to provide:

• Background check consent.
• A clear vulnerable sector screening.
• A clean drivers abstract.
• Completion of our online Armatus Abuse Training and required Health and Safety training.

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.