Communications Operators serve a critical role in supporting OPP (Ontario Provincial Police) operations. They are the first point of contact between the public and OPP, and directly support frontline operations in maintaining officer and public safety.

Communications Operators work in a fast paced environment where the application of speed and accuracy is critical in urgent and sometimes life threatening emergencies.

To apply as a Communications Operator with the OPP, you must:

• Be at least 18 years of age and legally eligible to work in Canada
• Not have been convicted of a criminal offence for which a pardon has not been granted.
• Not have any criminal charges pending before the courts.
• Be of good moral character.
• Be available to work shifts (days, nights, weekends, and holidays)
• Have the ability to hear and readily relay information accurately, while operating various methods of communication equipment (Computer Aided Dispatch, radio system, telephones).
• Have well-developed communication skills and be able to perform well in highly stressful situations.
• Have strong multitasking skills that are not compromised in a stressful environment.
• Successfully pass the Selection Process.
• Be proficient in English, and French if the position is bilingual.

Responsibilities

• Receive incoming emergency 911 and non-emergency call from the public.
• Operate various computerized communication consoles and associated equipment to receive, assess, and relay information from the public to police personnel.
• Receive calls via the internal police lines and take the appropriate action.
• Dispatch officers and respond to requests from police personnel.
• Categorize and prioritize numerous types of calls.
• Maintain radio contact with a varying number of frontline members and resources.
• Perform other duties as assigned.

Job Type: Fixed term contract

Salary: From $33.41 per hour

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Night shift

Application question(s):

• Are you a Canadian citizen or permanent resident?

Language:

• French (preferred)

Shift availability:

• Day Shift (required)
• Night Shift (required)
• Overnight Shift (required)

Work Location: In person

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