Job description

Are you looking for an employer with a solid reputation who cares about you and sees you as a vital part of a family run business, locally owned business? The Hitch House may be just the place for you!

Why Work at The Hitch House?

At The Hitch House we work hard to create a fun and success-oriented environment. Our employees have a significant impact on our business culture. We are an award-winning business that supports many community events and charities including Oro-Medonte Mystical Lights, the Barrie Food Bank, The Sharing Place Orillia, Simcoe Hospice, Big Brothers Big Sisters of Barrie and many more.

We require a Counter Sales Representative to join our dynamic team at The Hitch House

As a, Counter Sales Representative, you will be responsible for providing prompt and courteous service to both our customers and Service Centre staff. As a member of the Parts & Accessories Team, you will be required to work co-operatively with your colleagues to ensure that our customers’ motorhomes receive fast, efficient, and cost-effective repairs and service. Located 5 minutes north of Barrie and 20 minutes south of Orillia on Hwy 11, The Hitch House is considered to be one of Canada's premier Motorhome Dealerships. We offer a large selection of RVs and in our over 50-year history have grown into a 14-acre display lot with a 50,000 square foot facility. Not sure if you have enough qualifications? No problem, we will train the candidate who best fits our team!

The hours for this position are Monday - Friday 8:30am - 5:00pm Winter season. Summer season schedule is adjusted to accommodate alternating Saturdays 9:00am - 4:00pm providing a weekday off in lieu. Overtime might be required if needed.

Our distinctive compensation plan includes:

• Competitive Hourly Rate
• Commission on Parts & Accessories' Sales
• Corporate Profit Sharing
• Flexible Benefit Plan

DUTIES and RESPONSIBILITIES

Selling

• Engage as the Parts & Accessories retail sales lead.
• Demonstrate products to our motorhome customers.
• Consciously look for up-sale opportunities.
• Source products at our customers’ request (ie. Special order parts – tow bar brackets etc).
• Receive phone in requests and provide appropriate recommendations.
• Continuously look for new and innovative ways to merchandise store products to improve inventory turns.

Administrative

• Provide back up support to the Parts & Accessories' Service Counter
• Updating work orders with specific parts/accessories.
• Maintain product codes in IDS-G2.
• Ordering parts online and by phone from suppliers (RV manufacturers, Distributors).
• Keep showroom’s stock complete and maintain appropriate stocking levels.
• Researching/Sourcing non-inventory parts.
• Receiving parts inventory.
• Reconcile IDS-G2 inventory balances with physical inventory balances.
• Recognize dormant products and take appropriate action (ie. returns, exchanges, etc).
• Maintain a clean and orderly showroom and stock room.
• Recognize opportunities for increased margins by comparing products from multiple suppliers.
• Process point-of-sale transactions as required.

Relationship Development

• Cultivate rapport with suppliers, customers, and internal staff.

Professional Development

• Develop/maintain product knowledge.
• Develop/maintain general motorhome knowledge and general market intelligence.
• You may be required to attend industry trade shows as a purchaser and from time to time as an exhibitor.

QUALIFICATIONS

Technical

• Experience in a retail environment ie. Customer Service, Merchandising
• Mechanical aptitude essential
• Computer literate – experience with Windows applications
• Related educational experience an asset
• Inventory controls experience an asset

Personal

• Energetic, self-motivated
• Excellent verbal communication and presentation skills
• Written communication skills required
• Exceptional rapport building abilities, strong client focus
• Team player, willingness to share expertise

Education

• High School Diploma

Job Types: Full-time, Permanent

Salary: $40,000.00-$50,000.00 per year

Benefits:

• Dental care
• Extended health care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay
• Commission pay
• Overtime pay

Work Location: In person

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