Customer Service Job at The Poke Guy

The Poke Guy Vancouver, BC

JOB TITLE: CUSTOMER SERVICE:

  • Provides exceptional customer service and accurately assists in the assembly of menu items.
  • Cleans and maintains dining area in accordance with restaurant policies
  • KEY RESPONSIBILITIES * Greet all guests in a polite and courteous manner
  • Provides exceptional customer service and assists customers in the preparation of their poke bowls in accordance with restaurant plating standards and portions
  • Maintain accurate knowledge of menu items, potential allergens and working knowledge of the history and origins of Poke
  • Accurately enter all orders into the Point of Sale (POS) and take payment from customers
  • Assist with the opening and closing of the till as needed * Assists with food preparation as needed under direct supervision of the cooks or manager
  • Knows and complies with Vancouver Coastal Health food safe practices to ensure safe food handling and sanitizing
  • Stocks and maintains sufficient levels of paper products and cutlery at all condiment stations and dining tables
  • Report any inventory shortages to kitchen manager

Maintain a clean and sanitary dining area which includes but is not limited to:

-Floors swept on a regular basis and mopped daily,

-Windows and all glass are wiped and cleaned,

-Bathroom is serviced daily .

REQUIREMENTS

  • Willingness to learn, experience not necessary
  • Strong communication skills
  • Be able to work in a standing position for long periods of time
  • Maintain exceptional hygiene and presentation
  • High School or equivalent education

Food safe certification is an asset but not a requirement.

Job Types: Full-time, Part-time, Permanent, Apprenticeship, Internship / Co-op

Salary: $16.50-$20.00 per hour

Benefits:

  • Discounted or free food
  • Store discount

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Every Weekend
  • Monday to Friday
  • No weekends
  • Weekend availability
  • Weekends only

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Work Location: One location




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