Director of Operations Job at PHSA

PHSA Vancouver, BC

$141,267–$211,902 a year
Executive Director, Inter-Campus Operations
Combined Campus – BC Children’s Hospital & BC Women’s Hospital + Health Centre
Vancouver

You are an executive leader in health care and/or academia, with a visionary business acumen and a heart-led people leadership style. With a significant body of experience attained in complex organizations, you’ve developed a second-nature ability to develop innovative strategic plans to meet organizational goals – and the leadership ability to put the plans into operation. You’re ready for an incredible career-defining role working with ground-breaking health services, dedicated team members with specialized skills, and an organization that will support your development as strategic thinker, health care advocate, and people-centred leader.

What you’ll do

The Executive Director (ED), Inter-Campus Operations will report to the Chief Operating Officer. This new role will span across all programs and services on the Oak Street Campus of BC Children’s Hospital and BC Women’s Hospital + Health Centre. The ED will be a key member of the Executive Leadership team, and is accountable to provide strategic direction, leadership and vision for a site-wide portfolio and to participate in the development and implementation of the strategic plans, priorities and future vision for the site agencies and PHSA. The management portfolio held by this leader is notably diverse, with corresponding broad organizational implications and complexity, characterized by substantial scope of responsibility in this respect. High-level accountabilities for this role are expected to include:
  • Works in partnership with the campus Senior Leadership Team, to develop the organization’s shared vision and strategic directions, goals and annual objectives to guide the organization into the future. Develops strategic directions, goals and annual objectives for the portfolio providing leadership and support to staff in developing individual program plans including the development and implementation of proposals for new or expanded programs.
  • Leads the planning, delivery and evaluation of both internal and inter-campus corporate services specifically related to Lower Mainland Consolidated Services, Facilities and Planning, Site Redevelopment Sustainment and Projects, Strategic Initiatives, and Information Management are aligned with site goals and expectations.
  • Identifies and evaluates new initiatives, business development and partnership opportunities. Communicates information and makes recommendations for evaluation and approval, and following, facilitates the implementation of approved initiatives.
  • Encourages, promotes and enhances education and research activities associated with both the internal and external goals and objectives of the site programs; facilitates and leads collaborative efforts with academic institutions related to academic and service commitments with respect to the clinical and diagnostic areas as set out in general and scientific research affiliation agreements.
  • Represents PHSA’s interests in discussions and/or negotiations with government, other external organizations and agencies providing or requiring support services from the organization.
  • Develops and fosters effective collaboration between clinical departments, divisions, medical staff leadership, faculty and other affiliated services (inside and outside of the hospitals) to ensure an integrated approach to providing services, and fulfilling the hospitals’ clinical, research and, educational goals and objectives.
  • Provides leadership to staff by fostering an atmosphere which promotes and encourages employees to realize their maximum potential and encourages growth. Oversees all aspects of human resource management for the portfolio, ensuring that human resource plans address the recruitment and retention issues for the organization.
  • Approves annual budgets and monitors overall portfolio expenditures. Manages and is accountable for the effective and efficient utilization of the portfolio budget to enable operational goals and the strategic plans to be achieved. Reviews analysis of activities, costs, operations and forecast data to determine the portfolio’s progress toward stated financial goals and objectives.

What you bring
Qualifications
  • Education, training, and experience equivalent to a Master’s Degree in a relevant discipline
  • 10+ years of related experience in large, multi-site, academic or health services organizations with a recent focus on the development, implementation and evaluation of operational and strategic plans.

Skills & Knowledge
  • Expertise in the specific areas of responsibility, with particular emphasis on corporate administration, strategy development and health care systems.
  • Demonstrated analytical and problem solving skills with global perspective in order to incorporate the organization’s systems and strategies when developing viable solutions to problems.
  • Substantive experience in health research, health services and contract/non-contract work environments, and a strong interest in fostering interdisciplinary collaboration and team work.
  • Effective fiscal and financial management skills; ideally attained through hospital administration in a large and complex setting.
  • Exceptional communication, interpersonal, and public relations and public speaking skills.
  • Proven ability to negotiate and mediate resolutions to complex situations.
  • Sensitivity for and understanding of academic disciplines and issues
  • Demonstrated knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents – including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, and Remembering Keegan: A First Nations Case Study – and how they intersect across the health care system.
  • Models and supports full team commitment to Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and Humility.
  • Continually demonstrates humility in relational and collaborative approaches to leading.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.) are a strong asset for consideration.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Full-time, Regular
Location: 4500 Oak Street, Vancouver BC V6H 3N1
Applications will be accepted until position is filled.
Hours of Work: Monday to Friday; 0800 - 1600
Requisition # 145533E

For more information, please reach out to Linda Hand at Lhand@phsa.ca. Deadline for applications is June 5th, 2023.

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

BC Women's Hospital & Health Centre (BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education. BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia. Sunny Hill Health Centre for Children (SHHC) provides specialized development and rehabilitation services to BC children, youth and their families. Together, BCW, BCCH and SHHC comprise the BC Children & Women’s campus of care, which is part of the Provincial Health Services Authority (PHSA).

PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

BCW, BCCH, SHHC, and PHSA are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Government unanimous passing of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to meaningful and lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as we move toward self-determination. Guiding these efforts PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA E mployees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of May 29, 2022. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.



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