Position Summary:

Reporting to the Chief Operating Officer, the District Manager will oversee high level store operations including local store team development, process improvement, customer service, achievement of KPI’s and business development opportunities. This role will be based in Winnipeg with regular travel (up to 50%) to Arviat and Rankin Inlet.

Job Duties:

• Cultivate and grow a strong team of committed store management and staff that can execute daily operations effectively and provide excellent customer service
• Support store leaders in their daily work including people leadership, process implementation, standardization and execution of store programs and sales
• Lead high level operations through establishing best practices and efficiencies, problem solving and championing continuous improvement
• Help to establish and achieve KPI’s and investigate opportunities for increased market share and new or complementary business
• Make regular visits to stores to provide support, foster relations with staff and the community, provide training, review operational performance and better understand challenges
• Ensure stores have the equipment, information and resources to operate effectively
• Act as a liaison between the Winnipeg support office and stores to further open communication, lead process improvement, foster teamwork and troubleshoot as required
• Support training/cross-training at store level to aid in retention, effectiveness and ease of operations
• Provide coverage for Store Manager vacation as required

Qualifications:

· Post-secondary education in business or another related field

· 10+ years of experience in a retail environment, experience with grocery and/or hardware is preferred

· 5+ years of experience in a management role, preferably overseeing multiple locations

• Experience recruiting, developing and leading a team of successful retail professionals.
• Knowledge of process improvement and lean methodology is an asset
• Collaborative leadership style with a problem-solving mindset
• Entrepreneurial with a growth mentality
• Strong business and financial acumen and demonstrated experience with achieving KPI’s
• Excellent customer relationship management skills
• Ability to travel up to 50%

Job Type: Full-time

Salary: $110,000.00-$130,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Life insurance
• Relocation assistance
• RRSP match
• Store discount
• Vision care

Schedule:

• 8 hour shift

Willingness to travel:

• 25% (preferred)

Work Location: One location

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