Provides client service and clerical support for Meeting, Events and Conference Services (MECS). Prepares meeting rooms for client occupation; assists clients with changes and additions to their on-site needs; drafts room set-up diagrams; and directs clients and client materials to and from campus loading bays. Plays a central role in greeting clients on-site and providing basic orientation to the campus. Liaises with Facilities Services, IT Services, catering, security and other campus service providers and monitors and troubleshoots all operational problems that occur in the successful running of an event. Provides primary support and assistance to Event Planners and Managers in the servicing of events on campus.

Qualifications:

• High School graduation and general courses or training of moderate duration (one semester or equivalent) in word processing, database and spreadsheet applications.
• 2 years experience.
• An equivalent combination of formal education, certificate/program of study and experience is acceptable.
• 45 wpm keyboarding with a high degree of accuracy.
• Good knowledge of facility security methods and procedures.
• Basic knowledge of inventory control procedures.
• Good spatial recognition abilities.
• Excellent customer service skills.
• Excellent attention to detail.
• Excellent organizational and multitasking skills.
• Excellent interpersonal, oral and written communication skills.
• Excellent analytical and problem solving skills.
• Ability to work independently and meet deadlines.
• Ability to follow oral and written instructions precisely.
• Ability to exercise mature judgement and initiative.
• Ability to use word processing, database, spreadsheet and scheduling applications (e.g. MS Word, Excel, Ungerboeck) at an intermediate level.
• Ability to use spatial drawing applications at a basic level (e.g. Visio).
• Ability to work flexible and variable hours, including early mornings, evening and weekends as required.
• Ability to work at all campuses (i.e., Vancouver, Burnaby, Surrey) and off campus locations as required.
• Ability to lift and move packages, cartons/boxes and furniture weighing up to 25 kg.

Please note: This is a part-time position working variable hours bi-weekly. There are 10 to 12 positions available. Priority will be given to qualified registered SFU students who must submit a Spring, 2023 class schedule with their cover letter and resume.

Assignment Start Date: January 9, 2023

Assignment End Date: April 15, 2023