About our Company

Anderson College is one of Canada’s oldest colleges, having opened our first location in 1885. We have trained more than 100,000 students over a 137-year history and have been an empowering partner for students overcoming career challenges and transitioning to the next phase of their lives.

With ten locations in Ontario and one in British Columbia, we are recognized for our high-calibre faculty, hands-on, real-life career training and supportive culture. At Anderson College, we are more than our century-old history, our programs and state-of-the-art facilities; we are a team of caring individuals, deeply committed to helping our students become skillful, confident and in-demand employees.

About the Role

We are seeking a dedicated individual to join our administration team as a Financial Aid Officer. The ideal candidate will be passionate about helping mature students achieve their goals, detail-oriented, and have strong customer service skills.

Responsibilities:

• Respond to student inquiries regarding financial status
• Provide comprehensive, timely services to all students and exceptional customer service at all times
• Set up tuition payment arrangements and contact students to collect outstanding balances to keep their accounts current
• Conduct preliminary financing interview with new students
• Participate in all Ministry-sponsored financial assistance program trainings. Learn and maintain current knowledge of Federal and Provincial regulations pertaining to financial aid
• Provide accurate information and advise students on financial aid eligibility and various financial aid programs (training provided)
• Assist students in understanding and successfully managing their loan obligations (training provided)

Requirements:

• Post-secondary education in business or finance from an accredited educational institution or an equivalent combination of education and experience
• Previous experience within the Private Career College industry an asset
• Strong orientation towards high-volume, fast-paced, time sensitive business operations
• Successful in maintaining exemplary customer service levels
• Detail oriented with the ability to prioritize workloads to meet deadlines
• Must be able to work independently within a team environment
• Knowledge of Microsoft Office Excel and Word

Anderson College welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Types: Full-time, Permanent

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Work Location: Remote

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