Hotel Attendant - Guest Services Job at Eminent Valet Inc.

Eminent Valet Inc. Toronto, ON

$20–$25 an hour

Eminent Valet, currently seeking motivated Door Attendants to join our successful Guest Services team. Eminent Valet has built a reputation for success becoming one of the country's largest Valet service providers that takes pride in operating in major cities across Canada.

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Roles and responsibilities
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  • The Doorman will take pride in providing a warm welcome to hotel guests alongside assisting them as desired.
  • Maintain a professional presence in the hotel to ensure daily activities and events are executed with ease.
  • The Doorman will be responsible for welcoming guests to the hotel in a warm manner and assisting them as desired. Provide a presence in the building to ensure that daily activities and events are executed with ease.
  • To establish and maintain harmonious relationships with hotel staff, valet attendants and hotel guests
  • Promote the culture where the hotel reputation is maintained to a high standard; parallel to the hotel brand values.
  • Maintain team and customer relationships through advice, support and continuous improvement; providing spectacular guest experiences the first time and every time.
  • Manage all guests requests and complaints in a courteous and prompt manner, taking the necessary action steps and ensuring follow-up where required.
  • Demonstrate great initiative with an agile approach to all tasks assigned.

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Essential experience

  • Doormen must maintain a clean-cut, presentable appearance.
  • Strong leadership skills; Team-players who take direction well and show initiative are best suited for this kind of work.

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Desired experience

  • Experience within the hospitality industry or as a doorman.

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Benefits:

What We Offer:

  • Competitive pay plan along with a comprehensive benefits plan (with options to suit your needs)
  • Employee benefits i.e./ Group RRSP Plans
  • Tools for success include: ongoing training and management support
  • Provide opportunities for career growth within our organization
  • On-going training in the workplace
  • Semi Annual Company Retreats

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We thank all applicants for their interest, however, only those selected for an interview will be contacted.
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Job Types: Full-time, Permanent

Salary: $20.00-$25.00 per hour

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Evenings
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift

Supplemental pay types:

  • Overtime pay
  • Tips

Ability to commute/relocate:

  • Toronto, ON M5R 1C2: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer service: 1 year (preferred)



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