Job description

Bliss Realty, we are a rapidly growing real estate investment company with operations throughout Canada. Founded in 2016 (we’ve doubled in size in just 18 months!) looking to scale our business and add energetic, motivated, and passionate employees to our amazing culture. We are a fast-paced and dynamic entrepreneurial workspace; we provide you the opportunity to own your role and take part in the growth of the organization.

Lead Manager (Inbound Customer Service)

What you will do:

• Working in a self-directed manner navigating through a fast-paced environment and meeting productivity standards (returning missed calls within 5 minutes)
• Source new sales opportunities through inbound lead follow-up and setting up and booking appointments for sales representatives.
• Uncovering customers’ requirements to determine if properties fit our criteria
• Keeping up-to-date on customers and prospects for selling opportunities
• Maintaining knowledge of our service, ongoing marketing activities, and key competitor solutions, offerings, strengths and opportunities
• Staying current with industry trends to assist educating customer base
• Working collaboratively with other team members to meet and exceed sales goals

What you bring:

• Minimum high school education, with a preference to college level courses/ diploma
• Minimum 1 year working experience in customer service
• Strong command of the English language (both written and verbal)
• Ability to multi-task
• Excellent organization & time management skills
• Superior customer service skills, including excellent telephone manner
• Working knowledge of MS Office (Word, Excel and PowerPoint), email and internet
• Experience in real estate would be an asset

What’s in it for you:

Work from Anywhere. We’re a remote-first team and output is more important than face time, so where you choose to work is up to you — as long as you have internet access, you can work from anywhere in Canada.

Comprehensive Benefits. Extended health & dental benefits available to you from day one. When you become a part of our team, we invest in you from the very first day, why wait we are in it for the long haul.

Generous Paid Time Off. We offer all employees 3 weeks’ vacation to start (and yes, we actually use it) Work Life balance is very important to us.

Career Progression & Professional Development. We want to see you grow we have a specific learning and development department that ensures we do just that. We really do hire and promote within.

Job Type - Full Time

Starting Wage - $20.00 per hour

Hours - Monday to Friday 11am - 7pm PST

Flexible Language Requirement:

• French not required

Supplemental pay types:

• Commission pay

Job Type: Full-time

Salary: From $20.00 per hour

Benefits:

• Casual dress
• Commuter benefits
• Company events
• Dental care
• Flexible schedule
• Vision care
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Application question(s):

• Are you available to work 11am - 7pm PST Monday to Friday ?

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

Work Location: Remote

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