BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Our Edmonton office is looking for a Junior Administrator/Receptionist to join the Personal Debt Solutions team and own the following responsibilities:

• Database management, i.e. creating and updating debtors' records
• Attending to all customer inquiries; whether by phone or walk-in, in a timely and professional manner
• Receiving and routing calls, providing directory assistance and directing inquiries to proper departments or individuals
• Providing administrative support to the provincial personal debt solutions team across the province and coordinating/scheduling
• Handling various administrative tasks, including but not limited to submission of invoices for payment, letters, calendar management, meeting and travel coordination, various office duties, etc
• Data input for new files, set up signing meetings, mailouts
• Assisting with electronic bank deposits and receiving and processing payments
• Sort and deliver incoming mail, cheques and courier packages, post outgoing mail
• Assist in all Covid related protocol and procedures
• Various other duties as required
• Independent handling of debtors' inquiries wherever possible
• Providing pre-formatted responses and informaton to debtors' inquiries, where applicable

How do we define success for your role?

• You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration
• You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work
• You identify, recommend, and are focused on effective service delivery to your clients
• You share in an inclusive and engaging work environment that develops, retains & attracts talent
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• You grow your expertise through learning and professional development.

Your experience and education

• Experience in a professional reception role and general administrative duties is advantageous
• A Paralegal, Business Diploma, Office Administration course or similar is highly regarded
• Experience in a law firm would be highly desired and considered a strong asset
• Ability to stay organized within a busy work envrionment
• Ability to support high level management demands with a strong attention to detail
• Deadline and detail-oriented with the ability to work independently
• Exceptional time management, organization and prioritization skills
• Ability to work with and maintain confidentiality with sensitive information
• Professional demeanor
• Proficiency with Microsoft Office Suite
• Excellent communication and interpersonal skills
• Ability to work flexible hours and overtime as needeD

Why BDO?

Our firm is committed to providing an environment where you can be successful in the following ways:

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
• We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market-leading personal time off policy. We’re committed to supporting your overall wellness beyond working hours, and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We believe every employee should have the opportunity to participate and succeed without barriers. Through leadership by our Chief Inclusion, Equity and Diversity Officer, we are committed to a workplace culture of respect, inclusion, equity, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

As a hybrid workplace, all BDO personnel are expected to spend some of their time working in the office, at the client and remotely unless accommodations or alternative work arrangements are in place.

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page. #LI-MD