Company Overview

We are Beyond Wireless, an independently owned, authorized Rogers and Fido Dealer and connection solutions provider. While we are incredibly passionate about keeping our communities connected, we are equally passionate about people and connecting them to their potential and their GREATNESS. With 27 Retail Locations and a robust Business Division, the opportunities to influence, grow and develop are massive.

Job Summary

We see our Market Managers as the glue that holds the organization together – they communicate company strategy and priorities, embrace our philosophy of making every day great for customers AND employees, and create the district culture that dictates both employee and customer experience.

You have a passion for people. You understand the needs of your team members and can personalize your coaching and mentoring skills to meet those needs. You are comfortable working with a high level of independence and autonomy, knowing you have the full support of a strong leadership team behind you.

You also have a talent and love for sales. You are able to take a high-level view of company strategy, and effectively translate it into day-to-day actions that every team member can understand and achieve at store level. Because of this talent, you can guide your branch and others in your market to strong, consistent, year over year growth. Your dedication to superior customer service creates raving fans out of everyone who walks into your stores, and keeps them coming back for more.

The Market Manager manages their own store, while also providing operational support to other branches within their market.

You are:

Humble-You are quick to point out the contributions of others and slow to seek attention for your own. You emphasize Team over yourself.

Organized-You are a master juggler and incredibly capable of keeping first things first; zigging and zagging as required.

Hungry – You are driven and you inspire drive in others. You set your own bar and raise it constantly. Hard work isn’t hard, it is inspiring and just how we get things done.

Smart-You’ve got good common sense about PEOPLE. You are interpersonally appropriate and aware. You ask good questions and listen intently to the answers. You possess and demonstrate good judgement and intuition and are constantly aware of the impact of your words and actions.

You GET TO:

• Have your cake and eat it too! Enjoy working in your home branch, while supporting and inspiring leaders in other branches.

• Continue to enjoy the excitement of the sale, while honing your multi-unit leadership skills

• Foster relationships within your market as well as across a larger district

• Constantly learn and grow in your role

• Influence processes and inspire new efficiencies with your ideas

• Contribute to the development and evolution of a dynamic and successful sales team

• Learn. Learn. And Learn some more.

You MUST Have:

• Demonstrated ability to keep your eye on the prize, even during times of chaos and crisis

• A track record of success in multiple key metrics

• Demonstrated experience meeting and exceeding year over year targets

• A recognized history of “put me in coach” attitude

• An ability to think on your feet and deliver your message in a concise and compelling manner

• An ability to thrive in a target driven environment

• Expert communication and listening skills

• Ability to attract, retain, and develop great talent to help raise the level of the store and the customer experience.

• Experience working in a retail sales setting

• Experience in a retail management or leadership role

• Experience selling wireless solutions (experience with Rogers/Fido products an asset)

• Intermediate level of experience with Microsoft Office Suite, including document formatting, spreadsheets and formulas, and Outlook

• A valid driver's license and personal licensed vehicle is required

• Successful background check

Benefits and Perks

• Monthly bonus opportunity

• Rewarding sales incentives of prizes and bonuses

• Discount on products/services

• Ongoing learning opportunities to develop your skills

• Opportunities to grow within the company. We’re offering careers, not just jobs

• Recognition program

• Group benefit plan for full-time team members, including medical, dental and vision coverage, and an Employee and Family Assistance Program

Please Note

The successful candidate will be required, prior to the start of employment, to complete a mandatory Criminal Record Check and provide two (2) official pieces of Canadian photo identification.

The search committee will begin consideration of candidates immediately and will continue until the position is filled. Thank you to all applicants. Only those selected to proceed will be contacted.

As part of our commitment to inclusivity, diversity, equality and accessibility, our goal is a workforce that reflects the communities we serve. Beyond Wireless welcomes all qualified applicants to apply, including individuals with disabilities, those who identify as Black, Indigenous, or persons of colour, members of the LGBTQ2IA+ community, and others. Accommodations are available upon request for candidates taking part in the selection process.