CARSTAR® est le plus grand réseau de franchises d'installations de réparation de carrosserie détenues et exploitées de manière indépendante en Amérique du Nord avec plus de 700 emplacements dans 35 États et 10 provinces canadiennes. Faisant partie de la famille Driven Brands de marques de franchise du marché secondaire de l'automobile, CARSTAR offre des réparations de véhicules de premier ordre à l'échelle nationale, des résultats reproductibles et les taux de satisfaction client les plus élevés de l'industrie. CARSTAR a maintenu son engagement à redonner aux communautés qu'elle dessert par le biais de diverses initiatives de collecte de fonds, notamment la collecte de plus de 4 millions de dollars pour la recherche, les soins et la défense de la fibrose kystique en Amérique du Nord.

Description de l'emploi:

Duties and Responsabilities:

• Develop relationships with key influencers within CARSTAR’s major insurance accounts with a core focus on National Program Managers, Insurance Vendor Managers and Appraisal Unit Managers
• Develop innovative solutions to add value and respond to the needs of the insurance partners
• Coordinate and participate in quarterly/annual meetings to review KPI’s
• Seek out new sales opportunities with insurers
• Help maintain the visibility of CARSTAR by participating in industry events including broker, insurer, and collision industry functions
• Liaise and maintain effective communications with CARSTAR Franchise Partners (i.e. fielding inquires, communicating and coaching store owners to success)
• Work with CARSTAR’s Area Managers and Zone Directors in executing marketing campaigns & training programs
• Primary manager to key insurance accounts
• Primary accountability for Requests for Proposals or Request for Interest (RFP and RFI) and the agreement and negotiation development process in assigned territory/accounts
• Manage contract negotiations between CARSTAR and insurance companies
• Travel required for client meetings and industry conferences and events

Skill and Competencies

• Bilingual – fluent in French and English
• College or university degree with background in business preferred
• Experience in the Insurance Industry
• Knowledge of ADP and Mitchell estimating system
• Computer proficiency in Microsoft office and CRM
• Experience within the collision industry is an asset
• Able to build and maintain lasting relationships with corporate departments, key business partners, other stakeholders.
• Able to effectively communicate key information to all audiences.
• Strong consultative skills.
• Excellent negotiation and diplomacy skills, with a high degree of tact and persuasiveness.
• Ability to present and promote CARSTAR to large and diverse audiences.
• Ability to write clear and concise value proposition statements.
• Strong problem identification and problem resolution skills.
• Ability to coordinate, organize and present product demonstrations and other events.
  

#LI-VF1

#HYBRID

#DBCORP