About the BCLDB:

At the Liquor Distribution Branch (LDB) our vision of ‘Service. Relationships. Results.’ is all about providing a valued service, building strong relationships with our stakeholders, and achieving greater results for the province.

The LDB is one of two branches of government responsible for the cannabis and liquor industry of B.C. We operate the wholesale distribution of beverage alcohol and non-medical cannabis within the province, as well as the household retail brands of BC Liquor Stores and BC Cannabis Stores.

We employ nearly 5,000 people in over 200 communities and have hundreds of career opportunities spanning our entire wholesale, retail and corporate operations – from supply chain logistics to high-tech solutions, and everything in between. The LDB has been named one of BC’s Top Employers 14 times over for offering exceptional places to work, flexible work hours and earned days off, extended health and dental benefits, maternity and parental leave top-up payments, a pension program, in-house professional and leadership development, and subsidies for professional accreditation.

BC Liquor Stores is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB’s core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels.

About this role:

Reporting to the Senior Store Manager, the Product Consultant will provide an exciting, professional, and interesting shopping experience, one that facilitates and is conducive to repeat business by providing a high level of customer service. This role will facilitate staff educational sessions and tastings to maximize transaction values through sharing effective selling techniques. It is the Product Consultants role to enhance the retail environment with In-store Marketing Program and Product Consultant generated displays. They will also be responsible for managing effective product portfolios, consistent with industry and demographic trends, to maximize revenue generating potential. The Product Consultants will act as an educational product information resource for staff and customers.

The successful candidate may be required to lift liquor cases up to 50 lbs. to varying heights, stand at a cash register for extended periods of time and perform warehouse duties including frequent bending and standing.

Successful completion of Serving It Right™ certification will be required prior to confirmation of any appointments of this position.

A criminal record check is required.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

An eligibility list for future permanent or temporary opportunities may be established.

Position Requirements:
Education and Experience:

• A minimum of one year of recent* customer service experience in a retail environment.
• Experience with achieving and driving sales.
• Successful completion of WSET Two or LDB Product Knowledge II, or equivalent industry courses are required.

Preferred qualifications include:

• Experience facilitating product education sessions with customers and staff.
• Experience with in-store promotion and marketing programs.

To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered:

• A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.
• Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

For specific position-related enquiries, please contact Evelyn Chen, HR Advisor at 604-252-6340.

Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca before the stated closing time, and they will respond as soon as possible to assist you.

Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers.