Job Title

Property Manager

Job Description Summary

The Property Manager reports to the General Manager and is accountable for the effective day-to-day management of tenant relations and support of various management functions (daily operations, administration, security, specialty leasing, marketing and all related reporting).

Job Description

DUTIES & RESPONSIBILITIES:

• Working with the GM, prepares, monitors and controls the Annual Operating Budgets to ensure that resources are utilized effectively, and operational needs and objectives are met.
• Maximize operating cash flows through leasing and specialty leasing programs by supporting and assisting departments where needed.
• Assisting Operations Manager in the management of capital planning through ongoing reviews of the building and all related equipment and improvements to reduce the owner’s exposure to irregular cash requirements.
• Ensure recruitment, development, and motivational programs for all personnel with particular emphasis on all team and administrative personnel.
• Assists in the collection of accounts receivables and participates in efforts to minimize A/R balances.
• Assists in marketing and specialty leasing activities within the Shopping Centre and make recommendations to increase effectiveness (i.e., Increased foot traffic and dwell times)
• Develop and foster a positive tenant relations program by providing superior management service through knowledge, practice, exceptional customer service and implementation of a customer relationship management plan including one-on-one meetings with key tenant owners/managers. Create an environment where tenants adhere to property operating standards and rules through a program of education and voluntary compliance.
• Ensure tenant meetings and customer service programs are in place to document/respond to tenant and customer inquiries and complaints.
• Complete consistent and regular property inspections to ensure the highest standard of operations and appearance at all times.
• Develop relationships with municipal and provincial persons and be the properties’ representative on appropriate committees and organizations.
• Foster relationships with local industry and BOMA members to maintain awareness of competitor activity and/or potential assets for purchase.
• Ensure that all personnel are conducting their responsibilities in accordance with company policy and governmental requirements, including applicable Health & Safety legislation.
• Other duties and projects as required.

SKILLS & EXPERIENCE REQUIRED:

• Minimum of five (5) years of retail/office or similar management experience and relevant post secondary education
• Excellent leadership and communication skills; experience in managing a team of professionals, including employees and contractors.
• Industry designations (CPM, RPA or CSM) or in process.
• Strong attention to detail and organizational skills.
• Be self-motivated, diplomatic, innovative and able to accept challenges.
• Strong computer skills with a proficiency in all Microsoft Office programs & Excel
• Able to work in a ‘Team’ environment.
• Must be able to provide a clear criminal background check.

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to canadarecruitment@cushwake.com. Please refer to the job title and job location when you contact us.Cushman & Wakefield s’engage à respecter l’équité en matière d’emploi. Notre objectif est d’offrir un milieu de travail diversifié, inclusif et exempt d’obstacles. Si vous êtes une personne handicapée et que vous avez besoin de recevoir l’offre d’emploi dans un autre format ou d’accéder à toute autre mesure d’adaptation au cours du processus d’embauche, veuillez soumettre votre demande par courriel à canadarecruitment@cushwake.com. Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous.