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Since 1975, Rapid Aid www.rapidaid.com has been the leading global designer and manufacturer of hot and cold therapy products, constantly innovating as we strive to treat the world’s bumps and bruises. We work closely with major medical companies and retailers on seamless OEM solutions for private label lines, while also delivering our own full range of branded products. We manufacture for companies that specialize in healthcare, first aid, retail and much more. Our head office is in Mississauga, Ontario, and we proudly produce over 400 styles of hot and cold therapy products both in Canada and our wholly owned manufacturing facilities in China and Vietnam. In 2020, Rapid Aid expanded into Cold Chain Packaging Solutions, assisting businesses as they transport their temperature-sensitive products.

We are seeking a Sales Support Administrator to join our team at our Mississauga, ON manufacturing facility to support our Senior Account Manager.

Overview:

The Sales Support Administrator is responsible for managing the reports and communications for our Senior Account Manager. Duties include prioritizing emails and phone calls, gathering documents to prepare for meetings/presentations and completing all back end report, as well as helping with various other administrative and organizational needs.

Specific tasks:

-Overseeing all incoming and outgoing communications, including emails, phone calls, reports, and internal correspondence.

-Filing important documents, such as reports, meeting notes, emails, and letters.

-Keeping the sales calendar up-to-date, including adding events, rescheduling appointments and providing daily briefings.

-Acting as the gatekeeper for internal and external contacts, including vendors, colleagues, clients, and customers.

-Conducting research and creating reports on various topics based on the needs of the sales manger.

-Planning and organizing events that take place externally, such as client visits, sales meetings, and presentations.

-Keeping important information and documents organized physically, and electronically.

-Welcomes guests and customers by greeting them, in person or on the telephone, and answering or directing sales inquiries.

-Packaging processing and shipping sales samples

Qualifications

- 3-5 years of directly-related experience with post-secondary education in sales, administration or a related field.

-We are seeking someone with above average technical skills.

-Experience managing multiple calendars and booking meetings is required.

-Experience conducting research and creating reports and presentations using Microsoft Office, with strong Excel skills.

-Exceptional attention to detail,

-Excellent communication and interpersonal skills are essential for success in this position.

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Sales administration: 3 years (preferred)

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