The Senior Analyst will analyze data from multiple data sets with the goal of identifying, developing and supporting insightful recommendations focused on our network performance. Reporting to the Manager, Optimization and Analytics, the Senior Analyst will assist in the translation of data insights into actionable recommendations. This individual will aid in support and improving of key applications in the Dealer Relations’ team by leverage their automation and data analysis skill set to improve processes. This individual will also support the Dealer Relations’ mandate to foster a collaborative relationship between the Corporation, CTDA and Dealers to enable the successful execution of CTC strategies and initiatives.

What you’ll do

You understand the importance of data integrity. With an “automate first” mindset, you have the skills and abilities to formulate actionable insights for business stakeholders and to synthesize information across a broad ecosystem to enable data-driven decision making. You are a team player with strong communication skills and with a collaborative spirit. You’re able to network on all levels and have a genuine curiosity that grows your understanding of projects. In this role you will:

• Build and improve models and data mining techniques which help assess the overall health of our Dealer network performance.

• Review and support current key applications within the division and where possible, enhance analysis with the use of statistical methods to provide support on findings

• Develop reporting dashboards & reports to translate complex data into actionable insights across the organization

• Query, extract and transform raw data from multiple data warehouses to conduct key insight and in-depth analysis of customer interactions across various channels

• Develop and improve key reporting tools using MS Access, MS Excel and VBA code.

• Develop and maintain internal databases.

• Be responsible for and improving the management and handling of data and act as the Dealer Relations data steward.

• Partner with IT and business stakeholders to influence decision-making with data

Who you are

We are looking for high performing individuals who are:

• Agile and innovative individuals, who are able to manage in an environment of change and ambiguity to help us take bold and strategic moves in this rapidly evolving retail environment

• Creative thinkers who take initiative and are capable of building, launching and managing projects/programs that drive results for our customers

• Problem solvers with the ability to analyze and prioritize to meet business objectives

• Collaborative team players with superior influencing skills, who build relationships easily across various stakeholder groups to move initiatives forward

What you bring

• Strong analysis, critical thinking, and problem-solving skills with meticulous attention to detail

• Ability to create links in Data to build a story.

• Ability to identify root cause of issues, recommend solutions and proven ability to draw tangible conclusion from complex and varied data sets

• Advanced knowledge of Microsoft Excel and Access

• Retail Experience is considered an asset

• Demonstrated organization skills, enabling efficient prioritization of work

• 5+ years of professional experience demonstrating advanced analytical abilities

• University degree or College Diploma (Mathematics, Statistics, Computer Science or related field an asset)

• Ability to program in MS-Access & Excel using Visual Basic is a must, good working knowledge of SQL scripting language

• Experience in Automation Platforms such as Power Automate, Power Apps and Excel VBA as well as data preparation, analysis, and statistical tool sets including Power BI, Python, Knime, Power Suites.

• Collaborate across teams to create synergies and support with analytical solutions and automation.

• Collaborate across teams to bridge the knowledge gap between data and analytics.

• Support teams with delivery of effective storylines.

• Manage project timelines through effective communication and feedback loops.

At Canadian Tire we value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

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About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.