Supply Chain Master Data & Solutions Analyst Job at Nestle
A little bit about us
Nestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 120,000 farmers in 15 countries through its AAA Sustainable Quality™ Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance, the program helps to improve the yield and quality of harvests, ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities. In 2022, Nespresso has achieved B Corp™ certification - joining an international movement of 4,900 purpose-led businesses that meet B Corp’s high standards of social and environmental responsibility and transparency.
Nestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 120,000 farmers in 15 countries through its AAA Sustainable Quality™ Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance, the program helps to improve the yield and quality of harvests, ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities. In 2022, Nespresso has achieved B Corp™ certification - joining an international movement of 4,900 purpose-led businesses that meet B Corp’s high standards of social and environmental responsibility and transparency.
Headquartered in Vevey, Switzerland, Nespresso operates in 81 countries and has over 13'000 employees. In 2021, it operated a global retail network of 802 boutiques. For more information, visit the Nespresso corporate website: www.nestle-nespresso.com
Position Snapshot
Business areas: Nespresso Canada
Job title: Supply Chain Master Data & Solutions Analyst
Location: Montreal, QC
Grade Level: 15
Business areas: Nespresso Canada
Job title: Supply Chain Master Data & Solutions Analyst
Location: Montreal, QC
Grade Level: 15
Position Summary
We are looking for a Supply Chain Master Data & Solutions Analyst based at our Montreal Head Office. The incumbent is responsible for supporting and coordinating all tasks within Supply Chain systems & processes, database and interfaces which are directly connected and dependent of operational processes used internally and externally within Supply Chain including 3rd Party Logistics, Carriers and Trade partners.
We are looking for a Supply Chain Master Data & Solutions Analyst based at our Montreal Head Office. The incumbent is responsible for supporting and coordinating all tasks within Supply Chain systems & processes, database and interfaces which are directly connected and dependent of operational processes used internally and externally within Supply Chain including 3rd Party Logistics, Carriers and Trade partners.
A day in the life of a Supply Chain Master Data & Solutions Analyst
As a Supply Chain Business Solutions Manager, you will:
Product Data Integrity Management:
- Collate and assess Master Data requests within the market ensuring all data required is collected, accurate and validated.
- Creator of all item’s codes, finished goods and non-inventory items with the purposes of Business Operation
- Maintain product master data in the Nespresso ERP system.
- Identify gaps or inconsistencies in existing product data model, drive to improve data quality and completeness, manage transformation/cleansing to meet global standards.
- Develop and implement product master data management standards for Nespresso Canada based on HQ Data Governance Guidelines
- Providing recommendations for data quality and process improvements for source systems and data warehouse platforms.
- Serves as a subject matter expert and works with the business teams to supports strategic initiatives for the market.
- Manage ongoing queue of requests for creation of new and changes of the existing products.
WMSx Management:
- Oversees and support systems used in Supply Chain Logistics and Operational business areas including 3PL, carriers and Trade Partners (WMS, TMS, Supply Chain Systems, SPS);
- Analyze and synthesize information provided by stakeholders.
- Works closely with operations, 3PL and other support functions in the supply chain and IT
- Manages relationships with internal and external partners towards developing and maintaining systems.
- Assist Supply Chain team with the daily checks of system and process status, resolving transactions failures
- Manage Error Log and work-arounds (when needed)
- Interact with HQ Support and 3PL teams for issues root-causing and solution
- Create tests cases and execute detailed test plans for each new set-up and promotion
- Ensure knowledge transfer and documentation of current processes and new solution.
- Leverage principles of the GLOBE Solution - Best Practice Processes, Data Standardization, Organization Systems & Technologies and ensure that effective IS/IT Security & Compliance is a way of working.
- Ensure best practices and ways of working between different markets are shared and knowledge within the function area is retained within the experts group.
Master Data & WMSx Subject Matter Expert:
- Participate on projects and key activities and provides Best Practices for products set-ups, transactions, movements and interface requirements
- Responsible for action-plan from data integrity and to share with Supply Chain counterparts.
- Support cross-function presentations for new initiatives related to product data master and SC systems
- Provides training on system capabilities to other departments
- Define technical specifications and system parameters for each item creation based on business requirements
- Clearly communicate to the end users business process changes created by the projects
- Actively contributes to the project teamwork.
- Provide process training and support to the business users when required to ensure they are competent and information accuracy is maintained
Support:
- Effectively communicate and escalate issues and information to the management, Nessoft local Administration team, HQ Data Governance and/or HQ support teams on a timely basis.
- Collaborates with the HQ teams on requests and incidents
- Ensure stable & efficient sustain operations by minimizing incidents/errors with 3PL an internal team
Process Documentation and Reporting:
- Document of all processes for product master data management, Supply Chain systems and interface
- Creating periodic controlling reports to ensure integrity and data quality standards.
- Performs data audits as required by Management.
What will make you successful?
As the successful candidate you will need to be passionate, tenacious, results focused and really enjoy working in a highly energetic and exciting environment. You will also:
As the successful candidate you will need to be passionate, tenacious, results focused and really enjoy working in a highly energetic and exciting environment. You will also:
- DEC in Business Administration or IT
- 3+ years Supply Chain or IT experience in a master data management, system integration role.
- Proven experience with problem solving and troubleshooting principles, methodologies, and issue resolution techniques.
- Experience working on the business side of IT-related projects (WMS, TMS, Supply Chain Systems, SAP is an asset)
- Diligent and Meticulous on Data Integrity requirements
- Strong knowledge of MS Office applications including MS Excel.
- Excellent written, oral, interpersonal, and presentational skills.
- Effective at understanding problematic and complex situations (analytical thinking) (preferred)
- Detail oriented and able to incorporate critical and logical thinking in everyday’ s tasks.
- Ability to present ideas in business-friendly and user-friendly language.
- Highly self-motivated and directed.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Very strong customer service orientation.
- Experience working in a team-oriented, collaborative environment.
- Able to develop and interpret documentation for training and end user procedures. (preferred)
- Bilingualism in English and French, as this position requires collaboration with stakeholders across the Canadian market (and/or globally).
- Business Process - knowledge base of E2E processes and impact of data parameters and systems connections on specific areas of the Business
We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting career you’ve always wanted.
What you need to know
What can we offer in return? Great benefits you’d expect from a business the size of Nestle including a comprehensive total rewards benefits package including Health and Dental benefits that start on day one as well as a Company matched retirement savings plan, Excellent training and development programs as well as opportunities to grow within the company.
What can we offer in return? Great benefits you’d expect from a business the size of Nestle including a comprehensive total rewards benefits package including Health and Dental benefits that start on day one as well as a Company matched retirement savings plan, Excellent training and development programs as well as opportunities to grow within the company.
We will be considering applicants as they apply, so please don’t delay in submitting your application.
Nestlé is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.
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