About us

Kingdom House Christian Centre is a small church in Brampton, ON, founded by Rob & Tania Meikle in 2006. Kingdom House has been committed to serving God, the church membership, the local community, its employees, teams and volunteers in a manner that transforms and changes all those impacted by its activities. We are professional, agile, and innovative, and our goal is to To impact and transform lives through relevant worship, prayer and the Word of God. To love, serve and affect change in our community with a global reach. To unite all people from all backgrounds under the Lordship of Jesus Christ.

Our work environment includes the following:

• Modern office setting

The Technical Support Specialist provides a single point of contact or first entry point for all IT Support requests from KHCC employees. They provide exceptional client care by supporting and maintaining KHCC’s network, desktop, laptop, telecommunication and mobile environments. The successful candidate must be thorough, organized and able to manage time effectively in a unique and eco-friendly manner. Support will be required via email, telephone, remote and onsite. Responsibilities include all aspects of IT support affiliated with break / fix issues, process improvement, service requests related to network, communications, desktops/ laptops, applications, and print support.

Duties and Responsibilities

• Identify and escalate priority incidents or requests in a timely manner

• Responsible for handling issues through to resolution as well as follow up communication with the end user.

• Provide exceptional client care to employees and vendor for issues or requests logged.

• Support mobile devices/tablets including set up, maintenance and troubleshooting

• Overall end user hardware and or software installations, additions, changes, configuration, testing, maintenance, monitoring, and troubleshooting.

• Provide end user troubleshooting and support for software applications

• System/Application account creation/deletion/change/general maintenance.

• Organize daily workload and efficiently manage requests and issues logged

• Liaise with others IT members on technical issues, and be responsible for related follow-up and providing timely updates on assigned tasks.

• Documenting Standard Operating Procedure (SOP) and performing updates, configuration changes of systems

• Installing, supporting and managing desktops as well as analyzing logs and identifying root cause issues with systems

• Support the roll out of new digital technologies

• Performs other duties or projects as assigned.

Job Types: Full-time, Part-time, Internship / Co-op
Contract length: 8 weeks
Part-time hours: 35 per week

Salary: $15.50-$16.50 per hour

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Brampton, ON L6X 2M1: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have strong verbal, interpersonal, written and communication skills?

Education:

• Bachelor's Degree (required)

Experience:

• Technical Knowledge of Windows 10 , iOS, and Android (required)
• Technical and Functional knowledge of CompTIA A+ (required)
• Knowledge of networking technologies and terminologies (required)
• Functional knowledge of Google Workspace and/or office 365 (required)
• Technical knowledge of printing devices (required)
• Knowledge in Asset Management/Inventory (required)

Work Location: In person

Expected start date: 2023-05-22

Please Note :
nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.