Be the Spark! Join our passionate team and help us to achieve great things in our community!

YMCA Child & Family Development has provided quality child care in the GTA for over 40 years, and is the largest not-for-profit provider of Licensed Child Care in Canada. With more than 290 locations, we offer a variety of programs for children 0-12 years of age: Early Learning and Care (Infant, Toddler, Preschool, and Nursery); Before and After School Care (Kindergarten and School Age); and Family Support programs.

The contribution of our staff in the delivery of child-centred programs is at the core of our success as a leader in early childhood education. We are committed to providing staff with the opportunity to further develop the knowledge and skills that will assist them in enhancing the experience of children and families, through our YMCA Playing to Learn and YMCA A Place to Connect curricula.

The YMCA Playing to Learn curriculum for 0-6 year olds, endorsed by the Elementary Teachers’ Federation of Ontario, helps children develop and grow by using play as a way to learn. This method gives our early childhood educators insight into how kids learn, which we use to build a dynamic in-class environment to meet the specific needs of the child and ensure the child’s interests help shape their learning experience.

The YMCA A Place to Connect curriculum for 6-12 year olds in YMCA Before and After School programs provides staff with the knowledge and skills to act as a mentor towards the children and help them develop life skills. This curriculum also helps shape YMCA Day Camps, Summer Club, and Overnight Camps.

The Administrative Coordinator (Child & Family Development) provides administrative support and manages Child & Family Development office systems and procedures. The position assists the Senior Vice President and General Managers of YMCA Child & Family Development in various tasks, including budget administration, administrative activities and project support.

In this role, you will:

• Communications & Marketing Support
• Manages telephone and email inquiries as well as walk-in traffic to ensure relevant and quality service and information is provided.
• Maintains and updates Child & Family Development Contact List and Find a Y Location List for the YMCA of Greater Toronto website.
• Manages distribution of marketing materials as related to kindergarten registration, open houses, events, etc.
• Manages ordering and distribution of licensing materials (CCEYA) required for new, expansion and conversion sites as required.

Budgeting & Accounting

• Ensures completion of monthly online reconciliation of credit cards for all CFD programs; reviews, resolves issues, organizes, and tracks monthly card holder activity reports for all CFD programs; executes online user profile set-up for all new CFD credit card holders; maintains listing of all current and cancelled credit cards within Child & Family Development; provides online reconciliation support for all CFD cardholders.
• Manages office supply budget, placing Staples orders weekly; maintains inventory of office and kitchen supplies.
• Manages internal curriculum book orders, invoicing, distribution, and payments.

Administration Support

• Schedules and coordinates meetings for internal and external stakeholders on behalf of the senior management team; books meetings space and ensures room set up including AV requirements; coordinates catering orders when necessary.
• Maintains good communication channels, coordinates various activities and liaises with senior staff for effective inter-departmental business coordination and external relations; responds to routine correspondence and queries.
• Establishes and maintains central filing system for program centres and directors.
• Provides general office management support; responsible for ensuring that photocopiers, fax machines, and appliances are maintained including initiating repair/maintenance calls; maintains inventory of office and program supplies completing orders as needed through preferred vendors; maintains daily courier and Canada Post mail.
• Establishes, implements, monitors and modifies new office administration procedures and activities to ensure a smooth office administration operation.
• Provides administrative support to Senior Vice President and General Managers including correspondence, file maintenance, spreadsheet and word processing as requested.
• Understands and supports YMCA philanthropic commitments, connects with families and offers opportunities to give, either financially or their personal time, including participation in special events within the centre and the community.
• Perform other duties as assigned.

You bring:

• 3-5 years previous administrative experience, preferably in support of senior level positions
• Demonstrated expertise acquired through a combination of previous experience in a not-for-profit environment, and related post-secondary education or business courses
• Excellent organizational, multi-tasking (demonstrated ability to prioritize and resolve conflicting demands and deadlines), and project management skills
• Ability to work effectively both independently and as part of a team
• Self-starter
• Detail-oriented
• Highly proficient with computers, internet and software applications including Microsoft Office (Outlook, Word, Excel, PowerPoint), fundraising systems (Raiser’s Edge), membership systems (CLASS) and budgeting systems (ABM)
• Well-developed interpersonal, and relationship building skills; ability to establish rapport and excellent communication with members, staff and volunteers
• Excellent written communication skills
• Commitment to working in a socially inclusive environment responding with sensitivity and personal awareness to the diverse needs of members including visible and non-visible dimensions of diversity
• Demonstrated ability to work in a highly confidential environment with constant communications between senior management staff, and to maintain confidentiality and discretion

What you need to succeed:

• Commitment to the YMCA’s Mission, Vision and Values
• Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
• YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter

Why work for the YMCA?

The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCA here. Joining the Y means contributing to over 165 years of providing opportunities for people to shine through programs and services like health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors. Learn more in our 2020–2025 strategic plan, Ignite the Light, which outlines how we are focused on boosting well-being and promoting equity across the Greater Toronto Area.

The YMCA of Greater Toronto is committed to Diversity, Equity, Inclusion and Belonging. We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team. As an equal opportunity employer, we invite applications from all qualified candidates including racialized people/people of colour, Indigenous Peoples, disabled people/people with disabilities and members of 2SLGBTQIA+ communities.

If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required. Learn more about these checks here.

The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest, however, due to the volume of applications we receive, we can only contact candidates who are selected for an interview.

Check out the next steps in our recruitment process and see what others are saying about working at the YMCA.