Term

• Sioux Lookout, ON
• Posted 4 days ago
• $95,681 – $123,146 per annum. CAD

Clinic Manager (Ref #2022-28)

The Clinic Manager supervises and manages the day-to-day operations of the Northern Clinic. The Clinic Manager oversees the administrative and clinical functions within the Northern Clinic as well as short- and long-term planning functions of running a successful outpatient clinic.

The Clinic Manager is directly accountable to the Director of Physician Services.

This is a term position until December 29, 2023.

Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment)

QUALIFICATIONS:

• Bachelor’s Degree in health, business or public administration
• Must have at least two years’ experience in a clinical setting or a medical office
• Nursing or medical experience recommended
• Knowledge of business office procedures.
• Understanding of the ethics of confidentiality
• Ability to work with scheduling and medical information software programs.
• Must have excellent communication skills, both verbal and written
• Must have exceptional people skills, ability to work with physicians, patients and staff and mediate between them
• Knowledge of the rationale of appropriate patient care
• Must be familiar with administrative policies in physician and medical offices
• Previous Supervisory experience an asset
• Experience with assessments and employee management
• Knowledge and understanding of First Nations culture and issues relevant to delivery of health care in the Sioux Lookout Zone.
• Ability to communicate in one or more of the First Nations dialects of the Sioux Lookout District will be an asset.
• Strong organization, scheduling and time management skills in dealing with patients, families, peers and health care professionals.

RESPONSIBILITIES AND DUTIES:

• Handle clinic’s routine operations. Plan the daily work that needs to be done and assigns the tasks to appropriate staff
• Create and execute clinic related human resource and finance objectives and patient service
• Guide and support participation in patient care delivery regularly
• Be a leader in patient advocacy and patient support and coordination of services
• Manage facilities, equipment, supplies, personnel and resources in relation to cost containment
• Execute clinical administrative policies and initiate action to enhance patient care
• Review and resolve complaints received from staff, visitors, patients and physicians
• Support policy formulation and execute budget by providing financial projections during budget development
• Execute productivity increase strategies and optimize clinical staff and procedure value
• Explain good workplace behaviour and identify issues and use resources to resolve
• Understand future staffing requirements and create, execute and support clinical staff recruitment and retention strategies
• Identify position specific job responsibilities and core competencies to create clear job descriptions
• Improve staff – patient interactions through patient satisfaction tools
• Handle environmental health and safety for clinic area
• Establish and administer clinic specific policies, protocols and oversee system standard work
• Maintains complete confidentiality regarding medical records and personal information. Provides ongoing education and review of confidentiality within the clinic environment with staff, nursing and physicians
• Provide day to day supervision to nursing lead and patient navigator.
• Any other duties or tasks assigned.

Closing Date: Open till Filled