Customer Service - Parts Advisor (Automotive Retail) Job at Alpha Auto Group - Orléans Honda
Alpha Auto Group ("AAG") is a growing and nationally focused auto dealer group based in Toronto, with various locations across Canada and the USA. AAG’s mission is deeply rooted in delivering best in class service for our valued customers by putting our customers first through world class service.
In order to meet this mission, it’s important that the successful candidate bring a high level of service, skill, willingness to grow and collaborate and drive, set and meet goals, both personally and collaboratively.
With the ever increasing demand for support and service in the auto industry, our Orléans Honda location is looking for a Parts Advisor to join the team.
Responsibilities:
- Working directly with customers, suppliers and technicians to ensure that there is ongoing communication and effective operations within the parts department.
- Work to ensure that operational efficiency is top of mind.
- Order parts for customers' repair needs.
- Maintain and nurture ongoing rapport and relationships with business partners.
- Oversee and maintain parts inventory.
Qualifications
- Previous parts advisor experience. (min 1 yr)
- Deep passion and interest in human centered customer experiences.
- High attention to detail and able to work with minimal supervision.
- Comfort working with all levels of staff and customers.
- Strong verbal and written skills and proficiency in English.
- Proficient in Microsoft Office Applications. (Excel, Word, Outlook)
- Strong interpersonal skills.
Job Types: Full-time, Permanent
Salary: From $20.00 per hour
Benefits:
- Extended health care
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Experience:
- Automotive Parts: 1 year (preferred)
- Customer Service: 3 years (preferred)
Language:
- English (required)
Licence/Certification:
- Drivers License (preferred)
Work Location: One location
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