What Is the Opportunity?

Reporting to the Operations Manager, the Customer Service Representative will support various administrative support within our utility’s projects across Ontario.

Note: This is a contract position

What You Will Do Here:

• Data entry and updating of project data into the system
• Ensure the accuracy of inputted data and make corrections as required
• Keep track of work progress on the project to ensure the meeting of deadlines
• Perform general clerical duties such as filing, scanning, and processing various project specific forms
• Liaise with Site Administrators and employees
• Create and maintain processing checklists
• Keep track of received reports and maintenance forms
• Validate documents accuracy and completeness
• Balance and validate processed data with source documents
• Review and make necessary corrections to information
• Generate reports and respond to inquiries regarding entered data as requested.
• Performs other duties and responsibilities as required.
• Drive an inclusive culture to promote equity, welcome different perspectives, and enable career progression by fostering a sense of belonging.

What You Will Bring to the Team:

• ​​​​​​​​​​​​​​ Bilingual (French and English) is required
• Highschool diploma or related post-secondary education
• 1-2 years Project data clerk experience in a construction industry considered an asset.
• Superior written and verbal communication skills (preparation and proofreading of documents).
• Capability to show discretion with confidential and/or personal material.
• Aptitude to work well under pressure and meet deadlines with confidence.
• Ability to multitask and prioritize workload, handling various job responsibilities at once
• Ability to work independently as well as a member of a team.
• Always exhibit a polite and professional manner.
• Proficient computer skills in MS Excel, MS Word, MS Power Point, MS Project, MS Outlook. SAP experience is a strong asset.
• ​​​​​​​ Be a champion of inclusion and diversity

Job Type: Full-time

Salary: $20.00-$22.00 per hour

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Ottawa, ON K1X 1G7: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Work Location: In person

Application deadline: 2023-05-08
Expected start date: 2023-05-15

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