Description:

The successful candidate will be the primary point of contact for all our client's Southern Ontario customers with existing connectivity services, including both maintenance and emergency response. A majority of the work will be within centralized control and distribution centers, base stations. A small portion of the tasks will be with mobile radios and remote vehicles or connectors. You will be immersed in Information Technology Servers, Routers Switches, and Transport e.g. microwave services daily. End to end solution. Ensuring signals can go from a switching center out to a base station, over an antenna out to wherever emergency response may be needed. This position will be the primary field technician for the City of Brantford, City of London, City of Greater Sudbury, ON customers, and secondary support for Region of Durham and City of Peterborough, ON customers, including 700-800MHz radio, servers, routers, firewalls, microwave, and dispatch console, reporting to the Mississauga Service Center and Canadian headquarters office. Duties can include performing install, setup, end-to-end system alignment, testing and fault diagnosis, basic software application/OS installation, troubleshooting, diagnostics & changes in various devices such as PCs, Cisco routers/firewalls, Dell/Cisco/Sun servers, etc. during implementation and on operational Land Mobile Radio (LMR) radio networks (P25, and OpenSky), with the aid of PC-based programs, test equipment and tools, schematics and other drawings, Other duties include: Programming, repairing, and Installation of mobile and portable radios, antennas and accessories, perform unit swap and associated tests in a variety of vehicles. Mounting, cabling, initial set-up and testing of site equipment, fault isolation and replacement at the unit level. Complete test records, fault reports, and all other project related documentation and forward to installation supervisor. Maintains records on repairs, down time, changes and updates The selected candidate must ensure that safety practices are being followed at all times, maintain and preserve company owned equipment and ensure it is kept in good repair at all times Frequently moves equipment and tools weighing up to 70 pounds from truck to job site, utilizes ladders or step stools to reach heights of approx. 10 feet The selected candidate may be required to train new employees in the correct system alignment and test procedures when required. The selected candidate will routinely provide technical assistance to customers and co-workers requiring telephone or on-site support. The selected candidate will routinely be on call and respond to emergency requests including working with centralized control centers, may work outside regularly scheduled hours to meet operational needs, and to respond to after-hours emergency calls The selected candidate will have the demonstrated ability to work in high stress and visibility environment; Professional appearance. The selected candidate will routinely operate a company vehicle and comply to all Federal, Provincial, Local and Company regulations including, but not limited to possession and maintenance of a valid Driver’s License and satisfactory driving record.

Skills:

Troubleshooting, Network support, cisco routers, dell servers, radio-frequency identification, P25, OpenSky

Top Skills Details:

Troubleshooting,Network support,cisco routers,dell servers,radio-frequency identification,P25,OpenSky

Additional Skills & Qualifications:

Valid Canadian Drivers’ License Preferred Qualifications: Demonstrated ability to quickly learn and apply new learnings to role/responsibilities Experience with L3Harris trunked radio systems preferred Knowledge of Microsoft Office software products (Word, Excel, PowerPoint). Excellent customer presence as well as verbal and written communication skills, including creating/updating system documentation, communications involving system installation and operation, making customer presentations.

Experience Level:

Expert Level

À propos de TEKsystems:

Nous sommes partenaires dans la transformation. Nous aidons les clients à activer des idées et des solutions afin de profiter d’un nouveau monde d’opportunités. Nous sommes une équipe solide de 80 000 personnes, nous travaillons avec plus de 6 000 clients, dont 80 % faisant partie du Fortune 500, partout en Amérique du Nord, en Europe et en Asie. En tant que chefs de file de l’industrie des services technologiques complets, des services aux talents et des applications du monde réel, nous travaillons avec des leaders progressistes pour favoriser le changement. C’est le pouvoir d’un vrai partenariat. TEKsystems est une société du groupe Allegis.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.