This is for overnights only. 11pm-7am at our Richter Shelter. Monday to Friday and Tuesday to Saturday positions available.

Turning Points Collaborative Society provides outreach, shelter services and various housing options for vulnerable people experiencing, or at risk of experiencing, homelessness in the Okanagan. We also offer employment programs, addictions recovery programs and affordable housing options. We believe in the inherent dignity of the people we serve and seek to support them as the experts in their own lives.Our greatest strength is our people! At Turning Points, we’re committed to building community, helping people and giving them all the tools they need to succeed. In order to do that, we need a great team of people who share our values, have excellent interpersonal skills and like helping others.

Diversity matters. At Turning Points, diversity and inclusion are more than just words to us; they’re principles that drive us as an organization. Our programs support people from various backgrounds, orientations, and ethnicities, and it’s vital that our staff reflects that same diversity. What’s more, lived experience is a powerful tool to help those facing marginalization and oppression, and varied perspectives help generate better ideas to provide better service. For these reasons, we strongly encourage applications from the following underrepresented groups: BIPOC (Black, Indigenous and People of Colour) Multilingual , Trans, Two-Spirit, and Gender ExpansiveLGBQ+

What we offer: Meaningful work where you’ll make a difference in peoples’ lives Supportive work environments
Competitive compensation packages
Opportunities for professional growth
Membership in the Centre for Diversity and Inclusion (CCDI) and access to the hundreds of hours of training and resources that goes with it!

Nature of Position:

The Residence Worker (RW) reports to the Site Manager and works in accordance to the mission and philosophy of Turning Points Collaborative Society. RW’s are direct service staff working within a 24-hour, 7 days a week emergency shelter or supportive housing environment with adults struggling with a variety of issues including homelessness, substance use and mental health. They provide intakes, orientations and support for clients and residents and connect with public service agencies relevant to the needs of these individuals without discrimination. RW’s ensure that clients’ physical, emotional, social, medical needs are met and provide a welcoming, safe and secure environment while enhancing quality of life through activities of daily living and the development of life skills. Job Duties (in brief): -Provide support, supervision and assistance to adults who may be facing multiple barriers. -Refer residents to a variety of community services. -Interview and provide necessities; ensuring a safe and supportive environment for all. -Complete required records and maintain statistical data. -Provide assistance for new staff. -Job duties are complex and may have a few disagreeable factors. -Assist with meal services. -Maintain cleanliness of the site by completing daily shift duties as required.

Qualifications, Competencies & Experience:

Diploma in human or social services, Or an equivalent combination of education, training and experience
Minimum Grade 12
Occupational First Aid Level 1 & Basic CPR certification
Food Safe certification
WHMIS
Managing Hostile Interactions, Mental Health First Aid, Naloxone, Trauma Informed training is an asset.
Providing direct human services to clients who are economically disadvantaged, experiencing mental health challenges, and/or drug/alcohol dependence in a diverse environment.
Familiarity with community resources; such as addiction, mental health, income assistance, and harm reduction.
Familiar with the Housing First philosophy.
Understands and maintains clientele/worker boundaries.
Supervision and monitoring of clients in a residential setting.
Understanding of the issues surrounding homelessness, unemployment, mental health, drug and alcohol dependence and harm reduction.
Demonstrated ability to supervise, monitor, and support clients.
Ability to work independently or in a team setting.
Strong ability to manage stress and organize workload.
Strong physical and mental ability to perform work task and operate job related equipment. Excellent verbal and written communication, organizational skills and the ability to maintain detailed and accurate records.
Criminal Record Clearance-Vulnerable Sector-required

Job Types: Full-time, Part-time, Casual
Part-time hours: 8-40 per week

Salary: $28.52-$32.51 per hour

Benefits:

• Employee assistance program
• On-site parking

Schedule:

• 8 hour shift
• Night shift
• Weekend availability

Supplemental pay types:

• Overtime pay

Experience:

• Human Services Sector (required)

Licence/Certification:

• CPR Certification (required)
• Food Safety Certification (preferred)

Shift availability:

• Overnight Shift (required)

Work Location: In person

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