P/T Administrative /Customer Service Assistant [Remote]

Are you looking to work with a company that is making a positive impact each and every day? Would you be inspired to wake up knowing you were affecting people and the environment in real-time? At The Good Tee we believe that it is our duty to be a positive example of responsibly made fashion basics. We do that by manufacturing sustainable fashion basics made from certified Fairtrade organic cotton and selling them to a growing audience of socially responsible companies and consumers. Our company is growing by leaps and bounds, and we need to build our team. Could that be you?

No one day looks the same at The Good Tee! Therefore you are someone with strong critical thinking skills and the ability to multitask. You will enjoy working under pressure during some parts of your week, and then having a moment to pause and connect with the founder who you will work directly with to fulfill warehouse to process orders, as well as assisting our wholesale accounts to help maximize sales opportunities. Mostly we are looking for a highly organized human, who enjoys administration, and is tech-savvy. We will need you to…..

Here’s what a typical week could entail:

_ Ensure all orders are processed with our warehouse and in a timely manner_
_ Assist customer orders/exchanges/returns_
_ Answering emails and managing customer queries and chat_
_ Resolve any issues with processing orders_
_ Manage wholesale setup of accounts & follow-ups and process orders using CRM_
_ Manage/update inventory Shopify (all orders not processed through Shopify and/or Shopify exchanges returns)_
_ Managing Shopify_
_ Updating standard operating procedures_
_ Sales and lead generation_
_ Assist with new partnerships and collaborations to drive sales_
_ Work with our software Shopify, must have experience_
_ Klaviyo, Asana, Slack, QuickBooks and canva an asset (we’ll train you too)_

What We are Looking For:

• Strong Critical thinking skills and ability to multitask
• Able to work under pressure
• Expert organizational and administrative skills
• Tech savvy & Strong computer skills
• Excellent problem solving skills
• Ability to work in a fast paced environment and ability to mulit-task
• Excellent writing and communication skills, experience with sales copy an asset
• Ability to learn quickly with high attention to detail
• Self-starter passionate about learning
• Experience with shopify, klaviyo, quickbooks and canva an asset
• People person that enjoys building relationships and has an entrepreneurial drive
• Passionate about sustainability and making a positive impact

Yes, you will wear many good hats! If that excites you, please do the following:

1. Download form, complete this Job Application here and email it along with below.
2. Send us your resume and coverletter
3_. Only candidates that submit above will be contacted._

Once we’ve reviewed all, we’ll be in touch. Must be based in Toronto,Canada & available to work part-time.

Job Type: Part-time

Salary: $17.00-$19.00 per hour

Flexible Language Requirement:

• French not required

Schedule:

• Day shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• North York, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Have you filled out the job application and sent it along with your resume/cover letter? Only candidates that submit all documents will be contacted.
• Are you based in Toronto Canada and able to work part-time?

Education:

• Secondary School (preferred)

Experience:

• Administrative: 2 years (required)

Work Location: Hybrid remote in North York, ON

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